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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3830 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 3,830 reviews
  • Rated 5 out of 5 stars

    Satisfued Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very satisfied with it. Works as advertised

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the price of 179.99 for a year is a little high, but I like being able to take it back locally if there are any issues... hopefully not

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this yet, but recommended. I have purchased bad products at Best Buy & wish I'd done this earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan that has always helped us. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Support is peace of mind. Thank you for offering this service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Deeply Dissatisfied with Geek Squad and Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase another product from Best Buy again. Purchased a $1k+ pc along with $200 accidental protection. 1.5 years into purchase I experienced major failure of multiple pc components. Upon dropping pc off to Geek Squad I was informed it would be sent away and componants would be replaced... next day I receive a phone call informing me that the GS employees are unable to complete the digital paperwork associated with it, and so the only option is to refund the cost of the pc (but not the warranty). I can no longer purchase this pc for less than 1500. Honestly, I highly recommend anybody looking to purchase high-end electronics look elsewhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the money for peace of mind and knowing best buy is there to take care of problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes you feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really good if you buy something expensive that will cost a lot if you break it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always have received good service over the years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always received good service over the years. Very knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GATORS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SUPPORT TEAM GO GEEK SQUAD YOU ARE THE BOMBS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the service twice. It paid for itself after one use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Gods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are the best! Very helpful and work fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for help me with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great, I used for my computer weird noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have any help available at any time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Geek Squad addition for my new computer and I can always contact them if I have a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad For Life! Amazing customer service and communication!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. You never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i buy the protection plans on everything i buy at best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get geeked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty all my purchases. Get geeked up and don't look back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent item great staff awesome location awesome parking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Think this will be a good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet but if needed I know they will take care of issues.

    I would recommend this to a friend