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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3830 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 3,830 reviews
  • Rated 4 out of 5 stars

    Have Kids need insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet, but when kids are involved..... it’s a must.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works good. I got it for a great price and the quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful. I would recommend them to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a good purchase to protect your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS RECOMMENDED ...................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very disillusioned with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not been very happy with this service lately, especially the online Geek Service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A "protection plan" that is hardly a "plan" at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's "Geek Squad 'service'" has me looking to local options on future technology purchases. I bought a desktop P.C. through them, and purchased their protection plan that claims to be for three years. Now, after the P.C. failed about a year and a half later, I scheduled an appointment, was promptly called by best buy and told they could not diagnose or repair the P.C. in the store. I was directed to corporate, where the first available appointment was two weeks later. If this is a "protection plan", I am taking my business elsewhere.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I game and drink this warranty will work just fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for anyone with questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the little extra money! It really helps when you have questions you have no idea where to turn.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know we are protected if something happened to our hard drivethat we don't know how to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. I am glad that I purchased it. ty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's always good to have some can of protection on any product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to have. Replaced my old computer with a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has used this valued service provided best Best Buy for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the plan as computer is working fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only giving 4 because I've never used it yet but nice knowing I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't too sure but decided just in case to get something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24/7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I. An call anytime and get help when I mess something up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    feel protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that if something gose wrong I can count on the geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m clumsy so having this product is great piece of mind.

    I would recommend this to a friend