Customer Ratings & Reviews

Excellent insurance offered by Best Buy. It gives me peace of mind if my computer breaks down. You just call or email and they will come out to your house and conduct a quick test. Then if unable to repair you will receive a new item what you paid for not a refurbished one like other company’s.

I love having the peace of mind knowing that my purchases are protected. Electronics and appliances used to last a person decades if proper care and maintenance were provided. That’s not the reality anymore especially as fast as our tech advances. Buying an expensive electronic is much easier knowing that you have support for 3 years

I hope I don’t need it but for the price and value I couldn’t pass it up.

I haven’t had to use it yet but I know it will take care of me if needed.

its an excellent service and provides reassurance if something was to go wrong which is not typical

Always purchase the extra protection for expensive purchases. They take care of you.

WhatEVER you do, DO NOT buy a computer without this protection. If you cant afford this AND Total Tech support, regretfully, you can't afford a computer. Factor this in your computer budget when buying a computer. Unless you are a Tech guru, DO NOT neglect to get the total tech support AND the extended warranty they offer here. You will likely end up with a larger bill trying to get your computer tuned-up/fixed without it.

For it's price, this is definitely worth it. I personally keep things in good condition and I take care of all of my electronics, but it doesn't hurt to stay safe incase something were to go wrong!

I know nothing about computers and i brought my sons a game computer system. So getting this 2yr agreement is amazing for the price.

Geek Squad has helped me with everything. I'm not tech savvy but they have helped explain things for me in the simplest way possible. The Geek Squad protection plan is an absolute MUST HAVE when you buy anything from here. They know what they're doing!

Best Buy is the best store to buy electronics I recommend 100%

They are super friendly and resolved my issue extremely fast. That's exactly why I bought the service and I cannot complain one bit.

The Geek Squad has always been my saving grace. They are knowledgeable.

Definitely worth having along the way because you never know what might happen!

Always a great help when I have tech problems! Easy service and always fast.

Customer service is at superb care and understanding

The Geek Squad is the best they helped me find what i was looking for.

This is a reliable service and comes in handy when their is tech issues.

offered refund/ replacement of my computer when it stopped working

when it comes to protecting my high dollar Best Buy purchases , i "always" get the extended warranties/protection plans from Geek Squad ; have used them several times in my lifetime and it has saved me a lot of my hard earned cash and reduced the frustration when things did not work ; so always go with the highest plan you can afford ; a great value to price addition to all you high dollar purchases .