Customer Ratings & Reviews

Everthing works fine now.. had a few problems with it just turning off. Also, my version of this pc came damaged. As you can see in the pictures!

The agents were very knowledgeable and helpful with my computer replacement purchase while my clother computer was needing screen repair.

We always buy the 3-year protection when we get a expensive Electronics product. Worth the money because you never know when something could go wrong. For instance I bought a Samsung active 2 watch for my wife for Christmas in a few months afterwards it glitched on her. They replaced the watch with a brand new one with no questions asked.

My son purchased Geek squad for his computer. They were extremely helpful and explained everything to him

Love Best buy their warranty is the best ,never issues only once damaged my sons computer gaming but they resolved ,so I will never buy anything other stores Best Buy is my store for everything

Great coverage with Bestbuy, never had a problem when making a claim whnever I had an issue. Worth every penny and peace of mind.

Good value for the price. Have not used it yet but geek squad has always been easy to work with

Every time I buy an item from Best Buy I get the warranty. I've never been disappointed when it had to be used. A great value.

so far, this service is worth it's price and my comfort in knowing that if something fails after the manufacturer warranty, this will kick in and to fix whatever fails for my peace of mind. the manufacturer always wants you to ship your item back in the original box, who keeps these things years later? just not practical, so therefore I get this product where I can drop off my item for service and more on.

Great assistance when I needed it the most, as a college student a laptob/computer is essential. Therefore, the assistance I got from them saved my behind from falling behind from my courses, thank you all so much for what you do, thank you!

Bestbuy provides excellent service. Knowledgeable and friendly staff. Patient and willng to listen and then explain.

They did everything I could hope for in setting up my computer. The only thing they could have done to sweeten the experience would have been to offer me chocolate. The Geek folks were that good. And nice people too.

A must need keep your devices protected so if anything happens your good

Would like it.who wouldn't want a chance to get one for the free?

Purchased the Geek squad service. Never used it. Ok

The product was so well made. I haven’t yet used the geek squad, but good to have it then not have it.

They go to day did a good job And it didn't find nothing wrong What else you need laugh out loud minimum 50 words okay I don't know how you going to get 50 words when it just come up to check my washer and dryer Thank you

Great value! I always get Geek Squad warranties on any device i purchase

I recently had to use my 2 year protection plan to replace and item that I’d purchased a year ago. It was seamless and because the item couldn’t be fixed or replaced we were refunded the total of the item and we were able to get a comparable item and not come out of pocket a dime. I highly recommend getting this, especially for large purchases or gaming items for kids!

I purchased the accidental Geek Squad Protection to protect my devices as if I were protecting my financial investments. The Geek Squad Protection plan implements guidelines that serve as all around security blanket for my purchases. The plan covers a reasonable number of causes and cases that would need to be serviced.