Customer Ratings & Reviews

I bought this plan for all my big items. WELL WORTH THE MONEY! And tied in with my BEST BUY membership, and use of the geek squad, it saved some heartache on a item that stopped working. As always: READ ALL YOUR PAPERWORK BEFORE SIGNING… ask questions and be sure you understand how it works. It sure saved me some problems and loss of funds! HIGHLY RECOMMENDED!

I have never had an issue using my geek squad protection at best buy. it's genuinely worth it. they honestly do the best plus more to make sure you are overly satisfied. so honestly, I prefer to buy most of my electronic stuff at best buy even if it cost more because their geek squad protection is by far the very best. at least in all my experiences.

I refused getting this service before, because I thought it would be pointless. On one of my last buys I decided to get it on a whim and it saved my life, super easy to return an item that is not working correctly, I was able to swap it for a different item that I actually like. I would recommend this protecting service for any big or small purchase.

It’s best to have geek squad services for all your electronic needs... trust me. It takes your worries away and it takes care of all your devices needs. Had all my phones repaired there... bought a new desktop and had all my files transferred by them. They took care of everything with no problem.

My 13 year old saved his money to buy this on his own. He easily set it up in about 20 minutes and has been using it non stop since. He loves the lighted fans and that it works faster and smoother than his old gaming PC that he had for a few years from his brother. We are never disappointed with Best Buy!

Geek squad service made me feel safer. You can drop things just getting them out of the box. I do warranty and repair addons when buying tech stuff that cost over $300 dollars. And being able to ask questions and know there is a chance for a repair or upgrade that is warrantied is important. With being in a hurry people make mistakes. All the connection points/plugs can break even when being careful. With a support service that can fix your dumb mistakes means you can keep going.

I highly recommend getting Geek Squad protection with any computer purchase, they're great to work with, and you don't have to seek out a computer specialist, and hope they know what they're doing.

Great warranty product from Bestbuy, never had an issue when I had to use the coverage, worth every penny.

Geek Squad is my hero! I can tap on there i-con & log them into my computer & they have the problems fixed within an hour usually. They clean up all the viruses & junk I no longer need & I don't even have to ask them. I just can't say enough good about Geek Squad. I would not be able to have a computer if not for them helping me & showing me what/how to use certain parts.

this is an expensive piece of hardware for me. I use it for work and am glad to have the peace of mind. Likely going to take it to get serviced regularly too

I love the peace of mind of the Geek Squad warranty. it is why I buy from Best Buy. my experiences of having support for my purchases years after I buy a high dollar item makes me very satisfied with theses warranties

The Geek Squad associate explained how my desktop PC works. He was very knowledgeable.

Great to have. Stuff happens....good to know you got a backup plan

Amazing computer for my kids who are in college and have online class. Would definitely buy again

The Best Buy employee did not try to "over sale" the protection plan. He just told us the benefits vs. the manufacturer's warranty only--being able to come in physically to a store for repairs vs. having to ship items out. And we were sold!

Computer is perfect for my needs. So much faster than my previous one and much easier to use. Best Buys agents were so helpful and delivery couldn't have been faster. Thank you!

All in one. Fast computer, the screen is awesome. So far so good

Glad I purchased this plan as my laptop battery was not holding a charge so I brought it into the store between Christmas and New Years and it was sent off to have the battery replaced. A week later it was back in business. Glad I had the protection plan as the battery was internal and needed to be serviced by the factory. I have always had good luck with the Best Buy protection plans!

I love the geek squad! I’ve heard great things about them and had to purchase myself!

Haven’t used yet but have in the past. Had good luck then.