Customer Ratings & Reviews

I haven’t had to use this service yet but I’m happy to know I’ll have a team on standby that can help me with all my computer related need in servicing my new desktop.

So far I haven't have issue but great customer service.

My new computer is wonderful and efficient for my business, it's been essential!

I purchased this plan for my laptop computer. So far I haven't had to use it for this item. I have had the plan before for a desktop computer and had to bring it in for service. They fixed my issue in a timely manner and were very good about explaining the details of the work they performed.

It was very easy to replace my sons monitor and I was updated every step of the way! Costumer service was above and beyond. I’m so happy I purchased this service.

Thank the Lord I had accidental geek squad protection. My computer was unable to be fixed but I did get my full payment back for the purchase subtracting the geek squad amount. This allowed me to replace my computer quickly and easily.

I love the tower it came fast & had no scratches of wear & tear

So glad I am able to afford protection in the event of an accident, it is very pricey though

I really like this, the truth is it is very fast, you have too many options to choose from, it is incredible how geek never disappoints the best

I bought an HP tower with an I3 CPU for $299, $100 off regular price of $399. I used my savings to buy Geek Squad Protection for 3 years. If the computer doesn't work, I take it to my local BestBuy store and they either fix it or give me an equal (or better) new one. No having to box up and send off! I really like the convenience!

Nice to have peace of mind for the next 2 years that Best Buy will take care of my computer if something happens to it. It is simply insurance for your computer at an affordable rate.

Great peace of mind having this protection. A good way to protect your investment/purchase. My old computer just stopped working. I couldn't recover rare pictures. The geek squad did and transfered them over to my new computer. I will back them up now of course.

I've bought a product with this twice, and both times I feel good knowing I have somewhere to go when I mess something up beyond my repair

I purchased Best Buy's 3-year GSP to protect my recently purchased HP Omen 30L (5700G/6700XT) desktop PC! As long as Best Buy offers their GSP, I will always purchase them for high ticket items and not their TotalTech membership!

Good value, although I hope I never Need it. It gives me comfort knowing I don't have to worry about it.

Works great I’m glad that I got this for my pc it hasn’t broken yet but I’m glad I have 3 years of reassurance

For myself, when purchasing any electronics above $75-$100, I always purchase the warranty. Nothing better than knowing I can walk in and replace it for up to 3-4 years. My Sony Gold headset crapped out on me and I got store credit because they were out. EZ PZ.

I have used this service in the future because I’m having problems with my iPad laptop. Get back to me.

Haven’t had to use yet luckily but well worth the money for the peace of mind if the system decides to exit life early

I dropped my computer and the screen cracked and half of it went black luckily i had protection on it and they sent it to get fixed no problem