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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3830 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,830 reviews
  • Rated 5 out of 5 stars

    Need to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have protection for your investments! Never know what could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good at their jobs. Get the protection its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time you have small kids and you buy them a device then getting and buying geeksquad is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan you get it for 2 years which is nice !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the rockaway nj facility are great. They help us with several of our phones. They even went beyond to figure out the problem. We are grateful for their knowledge and how polite they are .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just good to have in case anything happens or I need technical assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Accident protection is good if anything happen I can just give it to them they can fixed for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working as intended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues with my computer so I hadn't had the need to take my computer to GeekSquad yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd rather be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this today but it sounds like it will be great if i ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty from BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experience with the warranty before and is really great, worth every cent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents do happen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have a need for this service for years - I am so glad I have the protection now. Accidents do and will happen. Great to have support!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us! We're very glad to hear everything is going well and are privileged to be there for you if you need it.

  • Rated 3 out of 5 stars

    Geek squad info not consistent with sales staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents at geek squad desk were brusk and not particularly friendly. I was told by the sales person that the transfer of data from my old machine would only be 1 day. Geek squad said it would be 5 days. They need to be consistent. They also did not fully describe what would and would not be transferred. It took me several days to get my new computer working as well as my old one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this one buying a refurbished computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there to help when you need them would recommend people getting the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Best Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the money. Dont normally buy warranties but with technology I feel safer having the protection. After all these are made by men at some point. Need I say more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have and not need.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to have accidental protections and not need them. With the lifestyles today I always buy the warranties with all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround Sound setup efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came by, setup the surround sound correctly for my TV without a hassle, really friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know there stuff. Awesome in a time of need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommend the protection plan to anyone that buys anything..............................................

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Nick. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product it still absolutely amazing I’m still using it. Like if I bought it yesterday.

    I would recommend this to a friend