Customer Ratings & Reviews

I always get a warranty on big purchase worry free on items.

Best Buy agreed to offer me a free year of Geek Squad protection because their open box computer did not have the manufacturer's warranty (called and verified with Cyberpower)

I love the new windows compared to my older model.

I didn't have an occasion to use. After 2 years, I still have had no problems.

Great support if something breaks with the PC, very valuable to have if you aren't super PC savy.

I feel stress free when it comes to geek squad. Thanks geek squad

very good for the price haven't found anything close to as good as these ones, Would recommend for sure! Very good quality

Necessary protection you need, very convenient and you quick claim set up

being an older person it made sense to have a go to place for tune ups if nesscessary

I always get the Geek Protection. It has proven several times to be a valuable purchase. Each time I have had an issue, the Geek Squad is on it and meets or exceeds my expectations.

Its so good i dont even know i have it in my house.

Geek squad is the BEST thing that best buy offers to customers absolutely love them!

[Employee of bestbuy] Here's to hoping I'll never need to use it but having it just in case

Has been super helpful with all PC questions the few I had

Absolutely down right a scam. They only offer one type of insurance when buying from them and it doesn’t even cover most of what could go wrong. Very displeased with being turned away at the counter with the reason being they didn’t cover the issue under my current plan yet they didn’t check to see what was causing the issue, run a diagnostics check, or even go further then plugging it up and saying oh well it’s x issue can’t help I could charge you to try and fix it but we can not promise this will resolve the issue nor will we check to see if it did resolve the issue. Didn’t care enough to help someone resolve this issue or even make sure they knew that it wasn’t covered under their protection plan. MAKE sure you know what plan your buying. DO NOT count on them to even try helping after you walk away with your product. Please be careful with this they will take your money and not think twice

so glad for their help we had questions and they were very helpful

I’ve never had an issue with their warranty policy they always did right by me! I think Best Buy warranties are well worth the money especially since I’m Clumsy

My PC randomly died out of no where and this makes it so that I’m not wasting money trying to get a faulty product fixed.

Got my appnt within the next hour ans was helped very well. Great customer service recieved.

I would not buy a computer without it. Laptops are not built to last like they use to and this protection has saved us many $ in repairs so far.