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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3830 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,830 reviews
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad to the rescue. Always have Geek Squad protection plans they take the head ache out of system support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to know that I am covered for service with a team of experts in the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome. They are very knowledgeable with the lastest technology. Quick to respond and explain everything for me to understand. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have to utilize the technician the plug-n-play feature worked perfectly the 1st time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOADING CAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT TOOK MY PACKAGES TO MY CAR AND PLACED THEM INSID

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super useful especially if you just like having that added security it helps a ton and if something goes wrong your covered

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great plan for a laptop at the right price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great protection for the price. I just hope I don't have to use it. Geek Squad does all my work on my computers and are very good and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great "insurance" to have if needed. Ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best helpers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are the best at bestbuy thank you for your help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection you never know when it comes to kids and they never make any problems with any claims

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of replaacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One day my external DVD player stopped working and I brought it in. I was surprised after five minutes I was told no problem you are covered just go grab a new one. Wow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! If you think you won’t need it, think again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Geek Squad several times over the past few years, and it is absolutely worth the money! Everyone is always pleasant, professional and knowledgeable. We have recently renewed the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to install myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my son for a early Christmas present last year and he loves it no complaints can’t keep him off from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect yourself when purchasing electronics. The manufacturers warrant can have hidden coverage limitations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good promotion!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was offer the promotion. We are happy to have some support if we need .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is worth the cost of this protection plan. The computer was almost $1500 and certainly couldn't be replaced for the amount of the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agenys/Geeks installed hardware and assisited daughter on updates and shortcuts to using new desk top computer and 2018 laptop. great advice and assistance. Thanks and God bless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have received excellent service through Geek squad. We greatly appreciate your patience to teach us to understand a lot of technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Type of Security You Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to be able to have this as a backup for the standard warranty that comes with my product. Very helpful and intuitive service. I recommend for any major purchase.

    I would recommend this to a friend