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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3830 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,830 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for every purchase. A must have with any huge investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have only the right to repair once then it does cover everything after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this plan a number of times and thankful I purchased it. Best Buy replaced everything with a problem, wouldn’t shop anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the 3 yr protection just cause you never know. If we need to use it, I have faith in the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had my new computer up and running very fast. All of my programs are there and it has been seamless. Great job! I am very comfortable calling on them with qestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. Especially if you have kids that love to play with water. This covers water damage which makes this plan so much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek Squad protection plan. They make it Easy by making an appointment ahead of time and are always very accurate on when your repairs will be fixed and always fix it great the first time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have and not need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with accidental protection. That one time you Don’t get it is when you will need it the most.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Worth the investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a lifesaver for me when my computer died, and I was able to get a new one because of this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY EXTENDED BY GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS BUY THE EXTENBDED WARRANTY... HOPING NEVER TO HAVE TO USE IT... BUT IF YOU DO.. BEST BUY PLANS ECLIPSE ANYTHING ELSE OFFERED BY ANYONE...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get geek squad for my kids' stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad - I have teenagers. It has been a lifesaver more than once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get geek squad for my kids' stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad - I have teenagers. It has been a lifesaver more than once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mind, never would go without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up real quick. Nice colors. Such a bouncy keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, such a good looking PC. Has made it possible for me to take my gaming to the next level. First time buying from this company and I do not regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. I am not hesitant about getting these protection plans because I have needed them in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eases stress levels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to know that if the worst comes to be, everything is taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Buying electronics for my kids I feel its always mandatory for me to put a warranty on it . Things happen and I like to make sure the item is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use it, but it gave a poece of mind in case something wrong happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these guys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having Geek Squad available when I need them. Haven't had to contact them yet for the new computer, but I know they're there.

    I would recommend this to a friend