Customer Ratings & Reviews

Honestly, such a good looking PC. Has made it possible for me to take my gaming to the next level. First time buying from this company and I do not regret it!

Bought HP Omen Gaming Desktop Dec 28th. It has been used less than 20 times. Purchased 200/300 warranty. Best Buy Plus Member (former now). Just dropped off computer due to operating/software issue according to Geek Squad. You would think they and Best Buy would fix my barely used, 3 month old 1,300 computer. NOPE. Manager made me purchase a yearly membership or pay $250. So...this million dollar company just had me return a $700 unopened laptop and will now lose my business on our kitchen remodeling. Best Buy just lost a customer and 6-7,000 thousand dollars. Congrats. -Just reposted this review on Yelp, Google wt

always add protection to purchased items, beneficial to you if anything ever happens.

Excellent purchase. I highly recommend the protection plan.

Purchased for Dell All-in-One desktop that was an open box and the original warranty had already expired. Basically forced to buy this or have no warranty. Hopefully I'll never need it.

I buy these because I know if I do buy the protection nothing will go wrong with my product. That is my luck. But it is also 3 years of peace of mind.

This is definitely something you would want to have just in case you have any issues with your PC

When Buying electronics for my kids I feel its always mandatory for me to put a warranty on it . Things happen and I like to make sure the item is covered.

They had my new computer up and running very fast. All of my programs are there and it has been seamless. Great job! I am very comfortable calling on them with qestions.

Geek Squad protection is a great buy! They come through when you need them

Seems to be well worth the money. Havent needed yet but with purchasing computer for almost 11 year old...I m sure I will need it at some point .

I have to add it because I can’t afford it if something happens to it in the future

From other reviews seems like a great warranty have not used it and hope I never have to.

Again, it's better to be safe than sorry, I highly recommend you get extra protection for anything electronic!!!

I have this but have not needed to use it,but it is nice knowing I have it.

This is an excellent service but it is hard to qualify for it under very strict terms. I have never used it in a year. When you need it, you will most likely have to pay for the service somehow.

Having Geek Squad protection is important to me and totally necessary for peace of mind. They are always there to answer and solve any issues. Good experience with the entire Geek Squad for everything.

This is one of the best investments I've made. With a new PC and a bunch of tablets the Geeks can probably already recognize my voice. Great tech support. The Geeks are well trained, intelligent, and patient.

A must purchase on most items. In the past it has allowed me to replace defective items without going through the hassle of dealing with the manufacturer.

So glad to have the total tech team backing up ALL of our new purchases. It offers a little peace of mind in these uncertain times.