Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3773 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,773 reviews
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet, but good to know we have protection for our new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to have a peace of mind, to fix or replace in this hard times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PC cpu and display card somehow got destroyed 3 months before my geek squad expired. Saved me hundreds.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Drew. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Great greek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs were great, answered all my questions and transferred everything to my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeks rock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have saves time and money,but they need more people working for them, two week wait for date install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the chance and ability to fix my pc if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is a great thing to have and save you money on your project,I have a computer that I'm going to have them clean it up so I can sell it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is with out a doubt the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy anything without this protection! Service is great if you need to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad has help with questions about my computer and applications that I had a problem with using. very prompt team in responding to my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help you when device no longer works try to repair or replace the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Customer Service and Assistance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent investigate flawed PC. Was able to discover what was wrong with it and allowed easy replacement of defective item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worth the money! Works great and for a very good price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hope I do not need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have used the Geek Squad service in the store and it was good, the price on this piece was cheap, so I purchased. Like I said, hope I do not need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was very knowledgeable, very polite, fixed in 10 minutes. Called ahead and was covid appropriate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great peace of mind knowing you are protected from any accidents that could occur. Thank you for providing this great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for extra coverage!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent value for coverage ( even accidental). I would highly recommend adding it to any computer you purchase; especially, if you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad top Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need to contact Geek Squad regarding needed services. they never keep me on hold and always deliver top quality care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents fixed my pc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed diagnosed my pc a couple times. Fixed it once or twice and then gave me a new one when it wasn’t working completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming consul

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service they are friendly and great handling anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are extremely useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the money. THE headache of your computer having issues and u didnt buy it will cost u more in the long run. BUY AT LEAST A 1 YEAR PLAN!!

    I would recommend this to a friend