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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3830 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,830 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pricey at first, until you need to use it. Service and value is well worth it. A lot cheaper than having to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my computer and answered every question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was there to help set up my son's computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fixed my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has saved me from losing work on multiple occasions. Extremely nice and helpful support team! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate geek squad protection When we squared protect my products I can count on it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Patty. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Warlock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have them hook it up my cable provider did it. Feel safe with the protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for work Works as expected Will buy again.. It’s good to have extra protection on computer items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get accidental geek squad on any item I can. You know know when you are going to need it, better safe then sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent attention when I need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was been using geek squad for several years, different devices and really good protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this Geek Squad Protection shortly after I purchased my computer! I had contracted a virus and they took care of the problem quickly and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never need to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have this coverage if I ever need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my money's worth.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got exactly what I paid for. Never buy anything without a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Standby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For people as clumsy as we are, I am stunned we haven't had to use this yet. But it's nice to have it on standby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You da best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hands down the best protection to add on especially when kids are playing with electronic devices. Thanks for your help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works great would definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to do a good job. I haven't had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has kept my computer safe from hackers and malware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting R Done Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting an all in one Screen repaired now God Bless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought my dad a computer from BestBuy, I was on the fence about get Geek Squad protection. Although, I’m glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought my dad a computer from BestBuy, I was on the fence about get Geek Squad protection. Although, I’m glad I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love protection plans that actually protect what I'm buying and Best Buy is one of the better ones.

    I would recommend this to a friend