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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3830 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,830 reviews
  • Rated 5 out of 5 stars

    Love geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the geek squad! They always help me and fix things right on time!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Service and expertize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service and expetize help they set my computer and clone my old computer into the new kne

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when this might come in handy, electronics are fickle. Worth the extra few $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can I see the Geek squad is always there for you to get the correct protection and technical knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let’s Hear it for the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on the “Geek Squad’s” expertise to help me. This far, I’ve not been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get geek squad with my electronics. They are very helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, a bit pricey. But Best Buy usually have had issue using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year accidental geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this on another computer And was glad. It’s like a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by phone and at store. They help you with any situation you have it, with the equipment that you bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have for any kind of accidental damage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents helped with getting me covered for accidental protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to have to use this but it will come in handy when the time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year accidental geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that i have 3 years of no worrie free if anything happens I know that the geek squad is going to be there for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    99 problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre havin computer problems, well i feel bad for ya son...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans always seem to help us out when we need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had a need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use services yet! Product was plug and play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the geek squad protection on a monitor that I bought I had some issues with it after a couple of months but luckily the geek squad fix all of those problems and helped me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed computer and cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used twice...a longer then usual wait the 2nd time,but resolved problems. Good to know it is available .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them lately, but when I have in the past they really try to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always has my bAck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best, I never buy a product without a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s great just knowing I can get help if I need it

    I would recommend this to a friend