Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3775 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,775 reviews
  • Rated 5 out of 5 stars

    Nice to know Geek Squad is there!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't needed to use our Geek Squad protection yet, but it is nice to know that it is available if we need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3-year plan is by far the best around on the market!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have for any kind of accidental damage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents helped with getting me covered for accidental protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Accidental Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the 3 Year Accidental Geek Squad Protection to all customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this service a few times because my sons gaming computer had a few issues. I never had a problem with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so happy you have a geek squad. Geek squad is always very helpful with answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is amazing and highly recommend for all your bestbuy needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year accidental geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this on another computer And was glad. It’s like a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no needed to use them as of yet but its nice knowing they're there if i di need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed computer and cell phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used twice...a longer then usual wait the 2nd time,but resolved problems. Good to know it is available .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchased for all your electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I've had to use their plan they always honer their warranty.. no questions ask, either replace or store credit..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always willing to answer questions.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need to use it but good to know we got extended protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do what it does cant complain always recommend insurance on all your purchases!! Best policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by phone and at store. They help you with any situation you have it, with the equipment that you bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year accidental geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that i have 3 years of no worrie free if anything happens I know that the geek squad is going to be there for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peaxe of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they warranty my computer and I am protected against any damage or malfunction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the geek squad! They always help me and fix things right on time!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Always has my bAck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best, I never buy a product without a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad coverage is always a secure means of providing protection of the devices I purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have support if anything goes wrong with my products. I would be clueless if anything went wrong.

    I would recommend this to a friend