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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,775 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having my products protected by geek squad. It gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spilled juice in my computer. Was able to return it and get my money back. Bought a newer pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You might need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad protection with all of my computer's. We've only needed to use it once but it is good to know you're covered if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    need this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for expensive computer items. If anything happens most things will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won’t need the service but on a purchase of more than $1k for new pc I figure it’s worth the cost

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sells broken products to scam insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's computer broke the first month he got it and then brok again a month later. Manufacturer said the motherboard was no good and to issue store credit, not a refund. But i wasn't given a refund for the $350 insurance. They took that and told me i lost it. I dont understand how they can sell a product, have it break multiple times within 2 months and then tell me i get not insurance back. Dont buy the the insurance, its a scam.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Did this come in handy recently when I dropped my MacBook and broke the screen and casing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had the pleasure of using this awesome service yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has got the best geek squad! they can repair/replace your equipment super fast and super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our home computer since we lost everything in the Carr fire.Extra protection in a hard time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    anytime you buy extented warranty it is a win win situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad purchases are always recommended for purchases at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have incase of anything that could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS ARE GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this but know that it will be valuable to me when I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it but they offered it and it was good peace of mind to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental protection is a great insurance protection for the items that I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say anything bad about Geek Squad protection, it’s a must have for all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, love the communication. Clear and understandable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service products are always a good thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still have sometime to go on this service and are hoping that we will not have to use it, but...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my printer great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased printer, broke after 13 months. I had protection plan, they replaced it no questions asked! Worth every penny of the plan!

    I would recommend this to a friend