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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3830 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,830 reviews
  • Rated 5 out of 5 stars

    Protect your info!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security is not a place to save $. Buy the virus protection and make sure your info is safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase in case something happens i bought it with my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician are outstanding and very helpful!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Guaranteed coverage. Must have for expensive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I shop here for the warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been great about honoring warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best very good protection love this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people, they help you a lot. You learn alot from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a product 2 years ago after 20 months I dropped it in the pool brought it back and no questions replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have u can’t go wrong this is a must have u must get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel safer with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad on my new laptops from Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not needed due to returning defective product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the computer I bought was DOA, I didn't need to use Geek Squad's accidental protection plan. I just returned the computer and this plan for a full refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the geek squad always there to help with whatever i may be dealing with .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP has always given good service when a product has gone bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very important purchase in case of any malfunction as this is not a cheap computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have been helpful when contacted .

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    just as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much to say about this. while you most likely wont use it. its always good to have on more expensive purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps all my purchases safely taken care of! Always a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been an awesome service for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    had it for gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt need them but had the 1 year but thsank you!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support, there when you need them. Just do it!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!