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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3830 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 3,830 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad services. I love using it when things break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad services. I love using it when things break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is my backup if anything happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard Geek Squad service was the best thing to have on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection for a desk top. Hopefully won't have to use it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent in my computer for what I believed to have been a simple fix. After about a week, I was told that it was unable to be repaired (I sent a tower in to fix an issue with a USB port). I was told that I'd be given full credit at the value of my purchase. I declined originally and asked that my device be simply returned, as it should still be functioning. I was simply told no and that my only option was to take the credit, which does not sit right with me. I did not want to be forced into buying another PC, which cost me more money than my original purchase and I ended up with worse specs. The service center representatives are also horrible at callbacks; in example, a "two-hour callback time frame" lasted roughly 8 hours.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be using this option soon, have an appointment this week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love GSP on my purchases as they give me ease of mind for in case of accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to have a protection plan u need this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard for ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squard is the best will never buy anything with out their protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might as well be covered if you’re going to pay so much for a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best items are sold in Best Buy, long lasting and durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good to have this guarantee in case my son’s equipment has any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 YEAR ACIDENTAL GEEK SQUAD IS THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD AND EASY TO SET UP I LOVE MY NEW PC I REALLY APRECIATE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased this with all my electronica needs they are very good at what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At least I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I do have this protection, anything can happen. I know I am good for another few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when you have kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast response! Always nice to have when you have kids that are on internet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty help me cover my equipment in case of some accidental damage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection for my Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this protection for my Computer sometimes I do stupid things around my computer so I feel better with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra care protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always buy the extra care since they don't make things like they used too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your buying peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet but glad I have it they are always super Nice

    I would recommend this to a friend