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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4526 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 4,526 reviews
  • Rated 4 out of 5 stars

    Fix it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it with all my products cause you never know when something is going to act up or break and being able to fix or replace it makes since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek aquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have have a geek squad protection befor so i wanted to try it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome at geek squad they get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We did it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did it myself good job To my family and bestbuy amen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always better to be safe than sorry. I never purchase the product without it. I never purchase the product without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 STAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a avid purchaser of the protection plan! Every chance I get I buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Set up new laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents prepared our new laptop with MS office and virus protection. We didn't need to do anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to protect your Ipad Pro, I reccomend to purchase this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must whenever buying technology products. Peace of mind. And well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you an electronic product over $200 always no problems with product replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to send my Samsung tab E in for service after the manufacturer warranty was up and found that the process was fairly painless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection plan on a PS4 system I purchased for my grandson just in case anything goes wrong. More as a peace of mind for myself.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jessie. Thanks for taking time to share this with us! I totally agree with your thought process. I buy protection for just about everything for the peace of mind. That way you're not worrying about it all the time! If you have any questions or concerns, please reach on out.

  • Rated 5 out of 5 stars

    GeekSquadhelpedusquick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad at our Best Buy did have to send off the Tablet for service....but it was quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rest easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a little safety net. I can rest easy for a year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I renew this protection every year.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Virus protection is great. Never had a problem with my computer.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. Virus protection is essential! I am the same way with renewing mine every year to stay safe. Please let us know if you have any questions!

  • Rated 5 out of 5 stars

    Definitely purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My toddler put hers into the bathtub. Water soaked in but the protection plan covered it for free. Brand new one instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protects most things you purchase ! Would definitely recommend geek squads protection plan !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You guys are the best overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issue that I have with the tablet was handled very professional and very quickly. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what I'd do with Geek Squad. They have cleaned my systems, helped install programs and removed virus. They are a God Send.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra insurance because with Best Buy they are true to their word. No nonsense no double talk just competent help. Great

    I would recommend this to a friend