Customer Ratings & Reviews

I always put the Geek Squad protection on spendy new purchases. They have never let me down yet after all these years.

so happy I brought this for a early Christmas present.. works like a charm still ..

Got this tablet for my mom. It is very nice, light, and has a cool metal back

They where able to fix my issue and help me out with my tv

I've not had to use then for the tablet, but I have use for other purchases and they all ALWAYS on point.

Love the tablet and easy to fix screen amd timing also to go to store to fix

My babies best playing device, great buy I case of any accidents.

Hope to never use this but an amazing peace of mind knowing Best Buy has my back!

These guys are friendly, helpful and know their stuff too

always a great services. I get this on all my electronics and it never lets me down.

Good job everyone involved help me take care of the business that I was in there for

It was a nightmare to deal with Geek Squad over the freezer I purchased. I got the runaround. I spoke with countless people on getting the freezer repaired/junked. In-store employees were a nightmare. Customers do NOT come first. I want to know how it is that GS doesn't make service calls on smaller freezers. It's not like one can easily pack up a freezer to take into the store for repair/junking. It's rather a safety hazzard to everyone involved. I would recommend GS for other things - but they fail with medium size appliances.

When I turn in my item they said that they can have it done It took a month and a half and it ended up that I needed a replacement but they never contacted me that I did I had to contact them and I didn't like that They didn't keep in contact all I asked for was a replacement camera lens cuz it was cracked and they couldn't even fix that They made me replace the whole thing and they didn't even have the replacement in the store So I had to buy a more expensive one as a replacement

There guys rock. Worth every penny. If you need help one call and they get you fixed right up. Unit breaks- boom. New one.

Have not had any problems yet but so glad I got this. No drops or spills but will be using this in the future when needed.

Love my tablet. I even bought onefor my mom. She loves it too

As usual, great product with a great price for products that involves kids

Worth the money, I can do to my local Best Buy anything is wrong with my product

Any damage they change to another product, but need to be the same item of your purchase.

The function and form is awesome. This purchase was a great fit for me daily use.