Customer Ratings & Reviews

Geek Squad has the best product protection and replacement, hands down!

was installed quickly by some great guys. recommend this to all.

Since we had never purchased a Samsung we thought that getting a protection plan was the way to go.

I really love the plan thanks it helps a lot with my sons habits

The agent helped set up my tablet and sync my applications

BEST BUY Geek Squad Service and Warranty is always GREAT !

Bestbuy is the best store for me The protection the services is perfect

Was easy to exchange with the warranty without any questions.

I like to have a protection plan in case if I drop it and the screen breaks. Price was reasonable.

The staff are very knowledgeable and helpful. The service was worth every penny when I needed to use it.

They do not replace the device. They only give you a store credit for the price you paid at the time of purchase. I'm not sure why they claim that things are covered when in all actuality the price of purchase and the price today are different so my son will be leaving with no tablet today because we are only getting a gift card for the price we paid for the tablet when we purchased it which is different than the price in store today. That is a very very very falsely advertised product and it's extremely frustrating

Great protection if you value your products spedyit wisely.

Never leave your devices unprotected. Get the Geek Squad.

Never leave your devices unprotected. Get the Geek Squad.

Bought warranty for my item, hopefully I will not have to use it

Great...........................................................

so i went to best buy and bought a tablet because i am having health issues and wanted it so when i am in the hospital i would be in touch with friends. so the salesman says if you buy insurance you will be covered. i asked him if i cracked the screen if it will be covered and he said yes. well a few months go by and i was helping a homeless man with some cash and the tablet fell out of my pocket and the screen was cracked. so i tried to exchange it for a new one and the guy got his boss and she looks at my receipt and says yes he's insured! then she left the building for lunch and the guy totally did a 180 on me and refused to exchange it and was a total assshoollee. so i was looking over the receipt and it says i bought insurance from another company and he did not inform me i had a choice or that i was buying. they have 2 insurances, best buy insurance or geek squad insurance. they sold me geek squad. well so it has been weeks now and when i contact geek squad they tell me it's not their problem and gave me best buy's phone number but in the computer it says geek squad so they refuse to deal with it and they wont look into it.

Wonderful well worth the money. Awesome product. Thank you

I always get Geek Squad Protection on products that I buy at Best Buy, just encase something happens.

I have to use it I did not used my geek squad yet when I’m going to