Customer Ratings & Reviews

It's the best! If you buy something and it breaks or quits working like it's supposed to you take it back and they eather fix it or give you back your money including your extended warranty money! NO BRAINER!

It's the best! If you buy something and it breaks or quits working like it's supposed to you take it back and they eather fix it or give you back your money including your extended warranty money! NO BRAINER!

my daughter's laptop wasn't working and bc of this protection plan she was able to get a brand new laptop and an upgrade only had to pay for the protection again bc the protection of 2 years was done. Not a bad price to pay to get everything new

Great product warranty, for all my electronics purchases I only do Best Buy. I appreciate they stand by there warranties and Geek Squad is unmatched.

With something so expensive like this he definitely want to have protection protection on accidental handling accidental damage you also want to have Geek Squad service with it just for those are all issues that you might need to have done and it's definitely a quality product for the price of

I always wondered what it would be like to have my own personal technical assistant. Recently I had an opportunity to use one of the Geek squad for help with a charging issue on my tablet. I got fast service and the problem is solved. I'm glad I purchased a two-year agreement would advise others to do so.

Awesome. Everyone needs to make sure they get there warranty.

I hardly ever had used once for my tv remotely replacement and it was very smooth transection. I would recommend to ever user to get Geek Squad protection with their electronics. Best-Buy Geek Squad protection are one the best you could get from best-buy.

If you love your money working for you...then you need to get this...I’m a freak about my phone beeaking. After having worked in retail for many years I see tons of people coming in and complaining they want insurance after something breaks but this is so worth it, it was a no brainer.

The agent was knowledgeable. I got my issue resolved.no hassle & great customer service

[Employee of bestbuy] Geek squad protection plans are a fantastic insurance policy for your pricier items.

My children break their tablets at least once a year. I found it very necessary to buy the protection plan because it’s cheaper than having to to purchase a new tablet… It just makes sense…

I had this service on a previous laptop and near the end of it's expiration my laptop gave out. It wasn't a quick process but they did fix it and I didn't lose any data so well worth it and purchased for my current laptop. My son still uses my old one.

I love my Samsung tablet that I bought at Best Buy. The Geek squad support are always so awesome helping me with any problems I run into on it. I'm 84 years old and not very computer savvy.

I wouldn't buy an electronic device without some kind of extended warranty. Every warranty we've bought has paid for itself and then some. Our local Best Buy Geek Squad has provided us with excellent service.

great buy worth the price. no problems at all at this time

I've purchased the geek squad protection plan for my kid's tablet and never have any problems when I have to use at best buy. Accidents are unavoidable when it comes to kids, but it is so hassle free when you have to replace an item..Thank you so much

Geek Squad really does care about you they take care of your devices if it comes towards it having a problem they let you know what's going on with its internal functions and really they're just great people thank you so much Geek Squad to all of you.

Apple tablet took no time and picked up the same day love it

The agents have always been friendly with me and very understanding with my limited techie knowledge when I got a virus. Either online chats or in person the Squad is always there. Thanks, Geek Squad. I'm glad I purchased the coverage.