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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4542 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 4,542 reviews
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle replacement under the warranty no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy as it always gives me assurance when i purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gave me the peace of mind I needed when I did my purchase. Luckily, no accidents happened, but it’s better safe than sorry, right?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good support to have as we've had a few issues with the Samsung tablet purchased. It was covered for replacement twice now...once right out of the box & then a few weeks ago . So if the Geeks couldn't resolve the issue there was backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geek Squad Protection before and I have never had an issue, will continue to add this to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to purchase incase something happens to your Amazon Fire 10. Give me a piece of mind that it will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IT customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great service from Best buy! I love the service provided through Geek squad. IT provides great tech support! Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for someone who loves to read!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my granddaughter for Christmas as she is an avid reader. She absolutely loves this and it is so easy for her to read her books!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    juliet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice service the warranty ever I bought for mi tablets VR computer etc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this protection plan for my new Surface yet. I have on a past purchase and the service was great. Easy to use and pretty seamless. It's a little expensive, but worth it if you ever need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Accidental Geek Squard Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know i have protection if i need it. I wish they would offer more time for protection because things don"t happen in the first 2 or 3 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance just incase lofe happens and need a fix

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Explain the Protection Warranty to customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is good but it only replaces the tablet 1 time within 2 yrs. If it breaks the first time they will replace with a new tablet but you will have to buy another Protection Warranty. Only a 1 time free replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to work for Bestbuy and I know how hard Geek Squad works, But I hope I never have to use them, but this gives me a peace of Mind, especially when my puppy is around, anything can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have and hope to never need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value in case something happens. I haven’t had to use it and hope not to but peace of mind knowing it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 2 year option!! Great for mistakes that can happen in life. We've actually had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed it fast and got me back to work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great! Saved me a lot of money when an accident happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always excellent Geek Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet needed to use my Geek Squad protection on this product. I am giving them an excellent rating because I always purchase the protection on my larger end electronics and have used them on occasion. They always provide prompt and professional service. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. They need to give customers the option to get there money back and not a gift card if the product no longer works. I prefer Walmart plans because after 3 repairs u get your money back or can opt to get gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geek Squad service on several of my prior computers and it has come in handy. Any problems that I had were taken care of. Wanted to be sure that the computer I purchased for my granddaughter would have the same protection.

    I would recommend this to a friend