Customer Ratings & Reviews

I bought this tablet for my father to learn how to use the internet better I bought the protection plan so if he did any wrongdoings to the tablet at least The geek squad could be able to fix it for him

I always buy the protection plan on high end items. The geek squad is very helpful and assists me with problems I have during set up and learning how to operate my tablet or other electronics, They are very patient.

I have always had good luck with Samsung products and the Tab A is no exception. I always get a new one when my son breaks it. Hahaah

Hope will not need to ever use, but unfortunately same tablet purchased not even a moth old was defective and was given hard time when tried to exchange it.

Anytime I have ever had any trouble with my devices best buy always fixed the problem. I would never go anywhere else . I rather wait til they have the item then to go somewhere else

They have always been fair and respectible. I will always go to them and purchase this on all my items.

It is good to know that my Amazon fire tab is covered if ßomething were to happen to it.

The accidental protection plans are okay. The problem I had was that one location I went to the tech keep referring to my keyboard on my laptop as a software issue when it turned out it was physically damaged.

The agents are very helpful and make sure things are understood before you leave the store.

I highly recommend getting the geek squad protection on all your purchased that it is available for. I have never seen a warranty service as good as this. When they say if they cant fix it they will replace it they mean it

I always try to get the protection plan when I can. The geek squad service plan has saved me a couple different times in the past. I also like that the plan is saved in the best buy system, so I don't have to hold onto the receipt and try to remember where it is if I have a problem.

Awesome product and customer service! Got what we wanted and have used it to this day since they took such great care of us!

Any of our large device purchases we get the geek squad protection and let me tell ya - they came through for us in the best way this time. My son dropped my husband's new tablet and damaged the screen and geek squad saved it. And we got it back in a week! Worth every penny :)

This product made a great gift for my grandchild. The geek squad warranty kept me assured that it was covered.

Can't go wrong with Geek Squad, has always come through when I've needed.

I just love geek squad always so friendly and super helpful. I have never had any issues with any of my items being returned or replaced the staff always makes you feel like family overall geek squad your the best...

If you planning to travel a lot with our electronic equitment is not a good option, it has not having any international cover even when at the store says that it has. On the other hand, is an excellent option to have it for US, give you a great service plan and cover a lot of normal accidents such though to the floor, water, not working cables, etc. Good cover to have it for US not for international trips or customers.

Bought the geek squad protection as the devise was for my kids. These type of protection arw always needed especially with kids devices

i recommend getting this if you're buying a tablet for your child or for any things really, they can help replace your item if it breaks

Great service, very patient customer service and polite