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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4471 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 4,471 reviews
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I use geek squad they are very helpful and informative. They always make sure I understand the issues/solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice charge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets her done the way the it’s supposed to get her done. Nice charger!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the Win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always recommended if you are investing a large sum of money into a product. You never know when you may need this. Worth the buy depending on the product. Always understand and read the terms of the conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra cost which isn’t much and covers glass rept

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and honest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lisa Mills was courteous and had patience while working with me on my issues with my laptop.. She did not over sell and made sure I understood how to work my unique computer features. I am completely satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS for Apple Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad service. They deliver....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service plan known to man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love your money working for you...then you need to get this...I’m a freak about my phone beeaking. After having worked in retail for many years I see tons of people coming in and complaining they want insurance after something breaks but this is so worth it, it was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With something so expensive like this he definitely want to have protection protection on accidental handling accidental damage you also want to have Geek Squad service with it just for those are all issues that you might need to have done and it's definitely a quality product for the price of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad never fails when it comes to their protection. The service plan that was offered to me at the time of purchase was a no brainer. This protection keeps you at ease for the number of things it covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good support to have as we've had a few issues with the Samsung tablet purchased. It was covered for replacement twice now...once right out of the box & then a few weeks ago . So if the Geeks couldn't resolve the issue there was backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it hasnt been needed but my history with geek squad has been pretty good with previous items so I always like to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for protection. Now I hope you never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal Tech Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wondered what it would be like to have my own personal technical assistant. Recently I had an opportunity to use one of the Geek squad for help with a charging issue on my tablet. I got fast service and the problem is solved. I'm glad I purchased a two-year agreement would advise others to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this on every device, you can never go wrong spending the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My father's tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tablet for my father to learn how to use the internet better I bought the protection plan so if he did any wrongdoings to the tablet at least The geek squad could be able to fix it for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement policy!! Best choice ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They honor their two year protection plan. Just bring it in if it is broke and no hassle replacements!! Best choice ever!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan purchased just in case. Don’t need to use yet as the tv has manufactured protection, however got extra protection just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is comfortinmg to know that if I have a problem or question, there is someone to helpme.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks galore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping to never have to use this but just in case I'm glad i bought it. I trust the geek squad so in the case that i need to access their services i know I'll be in good hands! Best Buy...they have the GEEKS!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental protection plans are okay. The problem I had was that one location I went to the tech keep referring to my keyboard on my laptop as a software issue when it turned out it was physically damaged.

    No, I would not recommend this to a friend