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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4472 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,472 reviews
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. They need to give customers the option to get there money back and not a gift card if the product no longer works. I prefer Walmart plans because after 3 repairs u get your money back or can opt to get gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance is good but it’s pricey but it’s worth it because in case if I accidentally damage it or drop it I can drop it at Best Buy and I’ll drop it off and pick it up when it’s ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geek Squad service on several of my prior computers and it has come in handy. Any problems that I had were taken care of. Wanted to be sure that the computer I purchased for my granddaughter would have the same protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chile proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 2 year warranty and it is awesome. It is child proofing at its finest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely purchase this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat this! Definitely purchase this with your tablet, it is well worth the money. It covers accidental breakage with a replacement. Like I said, you can't beat it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wonderful job he listened to everything I had to say and informed me that is going to be a week or so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Temperamental Electronics need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electronics can be temperamental. That is why I purchased this protection. Used it once, problem was taken care of. Like the Geek Squad Experts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Well Worth It!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's never a bad idea to get a protection plan on an electronic even if its brand new!!! Never know if a factory defect is going to occur. Best Buy did me great service on a return for another item after owning it for a while too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always bought the warranty on high ticket items it’s worth the money to have the peace of mind. Don’t skimp if your spending the money get protection. Do you drive without insurance?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got protection plan and forgot about it so I called to check and my plan was good for any spills, falls cracks all of the things kids might do. They were covered. I would tell everyone to get the protection plan very a affordable plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet for kids. My daughter is 8 and has no problem navigating through her tablet. Highly recommend it!Q

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best investment!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally was someone who preferred physical books, but I read 10x faster on the kindle. I regret not buying sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Saver!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new Microsoft Surface Pro and it's already paid off. I got a little bit of moisture in my surface. Went to Best Buy. Walked out with a new surface. And yes i bought this protection again for the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kiddo use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is worth it for electronics our kiddo will be using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable. About the products and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD ROCKS!!!!!!! I HAVE ALWAYS BOUGHT THEIR PROTECTION PLANS IN THE PAST & HAVE NEVER BEEN DISAPPOINTED WHEN I HAVE HAD TO USE THEM. THEY ARE VERY FRIENDLY & EFFICIENT WHILE TAKING CARE OF YOUR PROBLEM FOR YOU!!!! I HIGHLY RECOMMEND SPENDING THE FEW EXTRA $$$'s ON THE GEEK SQUAD!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect Best Buy is good thank you for you service employee very nice for the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and quick service. Great communication on updates to services via email, messaging and in person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technical service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys have great service and support to address any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extended warranty plan is a must have for electronics. Gives you good protection for exchange if something goes wrong

    I would recommend this to a friend