Customer Ratings & Reviews

If you planning to travel a lot with our electronic equitment is not a good option, it has not having any international cover even when at the store says that it has. On the other hand, is an excellent option to have it for US, give you a great service plan and cover a lot of normal accidents such though to the floor, water, not working cables, etc. Good cover to have it for US not for international trips or customers.

Always a must to protect your investments. Anything you purchase I think needs some type of warranty so that if it breaks or stops working you’re covered.

I wanted to purchase the warranty just in case. I really doubt that I will ever have to use it.

You cannot beat this! Definitely purchase this with your tablet, it is well worth the money. It covers accidental breakage with a replacement. Like I said, you can't beat it!

Purchased on a tablet for my son. The screen on the tablet broke when he simple tossed the tablet (while in a protective case) onto a soft couch. Geek squad replaced the tablet no questions asked! Love this service.

Excellent Service. Definitely It worths the value of the product to cover accidents.

Brought in my device for repair and service was executed

Best investment I've made by far! My son cracked his screen and without any hassle was able to get it dropped off and worked on. Time frame for repair is a little long (dropped off 6/17, was told it would be done by 7/5). But they send it to your house, so I can't complain.

Fortunately I have not had to use the Geek Squad service as yet since I only recently purchased my Galaxy tablet and the 2 year service plan. Therefore, I cannot comment on the quality of the service related to this purchase However, based on past experiences with purchases at Best Buy, I have been satisfied with Geek Squad services.

I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

You need this! with every purchase. I recommend you add this every single time you purchase something. Adding the Geek Squad protection gives you excellent customer service and expands the manufacturer's protection.

Love the screen, this us the best tab i ever had, watch movies and nexfix is the best and drawing is fun on this tablet

Geek Squad are so professional and to be so young and to have that respect. Thanks to all Geek Squad, who dont look at you like you stupid, They understand we dont have the knowledge they have

Having geek squad protection sure came in handy when the granddaughters ipad quit working all of a sudden. They sent out a new one even before we had sent back the old one. Thanks, she needed it for school.

This is a gift item. My niece always hurts technology. iPhone broken, camera broken, DVD player broken. At least I have piece of mind and do not have to keep papwork. Bestbuy tracks my protection for me.

I havent needed to use this yet, so this review is only to get a chance to win that gift card.

This extended warranty plan is a must have for electronics. Gives you good protection for exchange if something goes wrong

My daughter got a crack in her screen. It didn't affect the functionality of it but i didn't want it to get worse. Took it in while under the warranty i purchased and they replaced the whole tablet with no issues.

Great to have for small children especially knowing how irresponsible they can be.

I took a product to geek squad and they fixed the problem in no seconds like it was that easy. Heads up to geek squad to solve my problem. That’s why I always buy from Best Buy because there services are the best.