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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4475 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 4,475 reviews
  • Rated 5 out of 5 stars

    Excelente service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and quick service. Great communication on updates to services via email, messaging and in person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extended warranty plan is a must have for electronics. Gives you good protection for exchange if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technical service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys have great service and support to address any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used these plans before with Best buy purchases. Absolutely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i feel better having this. I have always found the Geek squad to most helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes in clutch when i need something done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the geek squad protection on all your purchased that it is available for. I have never seen a warranty service as good as this. When they say if they cant fix it they will replace it they mean it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I have had a problem with my Surface Pro, the Geek Squad has resolved it and teaches me on how to properly use my Survace Pro to my advantage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love geek squad always so friendly and super helpful. I have never had any issues with any of my items being returned or replaced the staff always makes you feel like family overall geek squad your the best...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection for any product I buy from best buy worth getting you never know what might happen to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My I pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent service, the people that work there are very nice and help me quickly to resolve the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always excellent Geek Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet needed to use my Geek Squad protection on this product. I am giving them an excellent rating because I always purchase the protection on my larger end electronics and have used them on occasion. They always provide prompt and professional service. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this for your products .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use it for a replacement but it is very good to have to protect your products just in case. This is s no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member since 2004

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geek Squad since my first computer and if there's Abby issues, they're there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome it just needs to have more protection if the kids throws it drops it and all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's met all of my family and friends needs. Good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied based on past experiences

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I have not had to use the Geek Squad service as yet since I only recently purchased my Galaxy tablet and the 2 year service plan. Therefore, I cannot comment on the quality of the service related to this purchase However, based on past experiences with purchases at Best Buy, I have been satisfied with Geek Squad services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always top quality support for all electronics purchased, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Always Purchase Warranty Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase protection even though you never want to have to use it. Unfortunately we have needed the warranty in the past for a number of products and Best Buy has been easy to work with in getting issues resolved. Nice to have if/when something happens. Piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took care of me right away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are so professional and to be so young and to have that respect. Thanks to all Geek Squad, who dont look at you like you stupid, They understand we dont have the knowledge they have

    I would recommend this to a friend