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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4476 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 4,476 reviews
  • Rated 5 out of 5 stars

    Geek squad took care of me right away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are so professional and to be so young and to have that respect. Thanks to all Geek Squad, who dont look at you like you stupid, They understand we dont have the knowledge they have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always top quality support for all electronics purchased, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sooo glad I purchased the warranty because I needed to return my kids tablets and the process was literally seamless. I told them the issues, they looked up my warranty and swapped my tablet for a new one that instant and I was on my way back home. The whole process took maybe 10 min max

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use Geek Squad yet for my tablet but in the past when Ive used Geen Squad they have always been super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover worked perfect thank you for the great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though we paid for the warranty and never had to use it, it was great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth the money, if you are buying for someone under 18. Probably worth it anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad very knowledgeable and professional. They are very good to work with as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add it to every purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this! with every purchase. I recommend you add this every single time you purchase something. Adding the Geek Squad protection gives you excellent customer service and expands the manufacturer's protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection sure came in handy when the granddaughters ipad quit working all of a sudden. They sent out a new one even before we had sent back the old one. Thanks, she needed it for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan on high end items. The geek squad is very helpful and assists me with problems I have during set up and learning how to operate my tablet or other electronics, They are very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the extra money for this extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for daily used product (laptop)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def recommend for items that you expect to daily use for the duration of the service. My experience has been quite good with Geek Squad, maybe because I somewhat speak their language a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is What Makes BestBuy Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is What Makes BestBuy Awesome! I never buy electronics without it. This is also why I do not buy those products from online Amaz. I only use BestBuy for this reason. You need to protect your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty at Best Buy geek squad it is worth it and a life saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know what could happen with PC and all other devices especially for the first several month when still trying to adjust to things. This plan Protect me enough period so highly recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have! I have always had good luck with Geek Squad Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got a crack in her screen. It didn't affect the functionality of it but i didn't want it to get worse. Took it in while under the warranty i purchased and they replaced the whole tablet with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthwhile to have with expensive electronic items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a product to geek squad and they fixed the problem in no seconds like it was that easy. Heads up to geek squad to solve my problem. That’s why I always buy from Best Buy because there services are the best.

    I would recommend this to a friend