Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4487 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 4,487 reviews
  • Rated 5 out of 5 stars

    Geek Squad protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought protection plans on all of my Best Buy products products. And I love having the extra padding of protection do not have to worry about if or when it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty when I purchased the tablet for my granddaughter luckily that I did because she accidentally dropped it and broke it and I brought it back to Best Buy and they replaced it for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is so helpful to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them in the past and they are so helpful. I haven't needed it for this purchase but I love the security I feel just having it if there ever is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly when it comes to geek squad, its one of the best protection plan you could add to your item, everything is directly thru best buy don't have to call customer nor go thru the hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yet to be Determined

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman at the Geek Squad desk was extremely helpful when I was trying to decide which product to get. I hope to not have to use it. But it is nice knowing I have some coverage without a deductible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing a computer or any device that you want to last more than 2 years, I can't recommend buying a protection plan enough. My last device developed an issue on literally the last day of coverage and the device was covered with no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes me feel protected from my clumsy self that breaks all technology. I’m glad I purchased the security of the team to though their knowledge given and other people’s experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental protection was a must when I bought my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is amazing! and they make sure that you leave happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty around, the easist place to do a warranty exchange. Never a fuss just happy to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is a Must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase Geek Squad Protection! Anything can happen, and why should you buy the same product or pay to have it repaired? You pay for piece of mind, as well as protect your tech investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service of warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like be covered on warranty for my tech stuff. This is a good option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had a major issue but whenever I need assistance making an informed decision or gathering specific details, they are always more than helpful!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Clayton. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad to have purchased the 2yeR warranty, my grandson loves his tablet and I have ease of mind that if anything should happen BestBuy will honor it no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect my equipment with them. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have protection if you have kids you know you never know if they gonna break something or just put it down nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    8Ageting used to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing!! The times I've gone, I left happy. These team really takes the time to understand the problem and solve it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandbaby accidentally dropped her tablet and the screen cracked. Using the accidental coverage was simple. I took the tablet to the store and it was exchanged without any hassle. Thank you best buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet. I’m glad to know it’s there just in case. This is a gift to my granddaughter, she’s not real careful with her things. I’m happy it was so reasonably priced.

    I would recommend this to a friend