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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4487 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,487 reviews
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Accidental Geek Sqaud protection plans for my electronic and appliance purchases. I had it on a 8 inch Fire HDR. The speakers were defective and they replaced it with a smile. I shop Best Buy frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used their service a few times for minor issues. They were always courteous and helpful. I will continue to pay for the warranties on certain items to have peace of mind! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad i got this protection for my samsung galaxy tab s8 ultra....cause you never know what could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it family time on it customer did good job help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my 85yr old tech savvy mother-n-law’s birthday because it's easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fix my broken screen on my iPad and they worked on it so fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value and extremely helpful when things go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and was able to take care of my problem with out any confusion love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrentys are a must with tablets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Samsung tablets went bad in the first two years of use. Both were out of warrenty and repair costs were too expensive. Totally recommend geek squad warrenty on a tablet.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product protection plans are the best

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth spending the extra money for your product to be protected. Life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plans. It’s well worth the money. I have purchased all of the protection plan through Best Buy geek squad from tablet to all of my major appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing for a computer purchased for a student.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan for the computer a bought for my son. he dropped the computer and shattered the screen within a very short time. The computer was replaced without any question. I would recommend the plan highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the geek squad plan for my tablet. The store and the plan are both great. I often buy the plans because I don't always have time to return a defective product within the return period. Better to have than be stuck without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a great value for my tech purchases. If things go wrong, the Geek Squad agents are there to assist!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was fast and friendly service...Did not like the hassle of getting service...ended up going to manufacture to get my product fixed....said their was nothing they could do to my i pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very attentive tech support when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services. Good investment, recommended..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love and recommend the Accidental Geek Squad Protection. I’ve had to use this and ilthe process is painless!! Love Love Love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ate the BEST at Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rocks!!!! Very helpful and informative. Always ready and willing to help and answer any questions or concerns with devices and such. Go Geek Squad!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Staff are super courteous and knowledgeable. I was so glad I purchased this package as it came in handy. I recommend this group for all major purchases.

    I would recommend this to a friend