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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4542 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 4,542 reviews
  • Rated 5 out of 5 stars

    Warranty happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad accidental warranty is a definite must and peace of mind. I definitely recommend getting one for yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it twice. Totally worth it.I always Add it to every item I buy in Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God for the insurance although I'm a little upset that they don't offer the one year anymore. My son is autistic and sometimes we make it anywhere from 6 days till we're lucky at 6 months but I am so happy that 9 out of 10 times I have gone to replace it after he is smashed it they have been able to replace it right there in store and then I just buy the insurance again only one time did I have to wait for them to order it I will never buy another one without the insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These wonderful folks can't be beat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks are the very BEST! I took a phone for screen replacement and was so impressed that I knew this is where I would deal with future electronic needs. After retirement I needed to update my home computer system and purchased a tablet and accessories because of the wonderful folks. They moved my files and set up my new tablet so all I had to do is bring it home and turn it on. They are so helpful and so friendly and professional! Thank you so much Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully wont be needed but gives piece of mind just in case something unforseen happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty offered by the Geek Squad. They have fixed a computer and more recently they helped when my TV went colorful and then was unresponsive with power source confirmed and reset attempts. The process was simple and very quick.I will always continue to purchase the warranty because they truly have the best service I have come across. Also they do not treat you like you are a bother or stupid. They ask valid questions and really do assess and find the best solution for the individual situation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1 year Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing it was there. Luckily I didn’t need to use the 1-year Geek Squad Accidental Protection, but it was reassuring to have just in case. Great value for the coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one year just because it was for children to use with a 3-D printer. I bought a case for it that came with extra glass. As we have not had a need to use the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for your help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it easy to make an appointment and replace my tablet I had a warranty on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for Samsung Galaxy s10 fe tablet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the warranty for added protection for my tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tablet Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was by far my favorite tablet I've used, large, beautiful screen and very efficient using it for work in construction. Unfortunately, someone else liked it too and stole it out of my truck. Would buy another if it went a little lower in price. Best buy, please add a way to cover lost and stolen items in the protection plan. I mean, I spent $150 on the plan, $100 on a case and screen protector to make sure it'd last,and that was basically all for nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have peace of mind. I am accident prone thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the tablet, because is beautiful and it has a warranty of one year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the the protection. Hope I don’t but glad it’s there is I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best services ever! To be honest, the reason I purchase all my electronics from BestBuy is because I love the service and Geek Squard is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh tablet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan with a great value. I used already with one of my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My product protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't wait for the convenience of being able to have my product protected in town

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad representative !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was very professional and accurate. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can sleep peacefully!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the extra piece of mind. This product let me sleep like a daed body at night..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and I am glad to have it in case something happens

    I would recommend this to a friend