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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4542 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,542 reviews
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    kind people

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] they were so kind and work really hard to do the best for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my surface when I took it in, thought it was kind of goofy I was given a used replacement but I guess you can't really expect companies to be truly outstanding when it comes to that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter's tablet. I'll let geek squad deal with a broken tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this plan and then thought about it. and I said I may as well get the next one up. it is always good too have. and price is a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great No Hassle Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a recall on the power supply of my Surface and because I had this warranty they allowed me to receive credit for what I paid for it almost 2 years ago towards the purchase of a brand new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use the Geek Squad's services, but it's reassuring to know they can help fix a problem. It was a decent price to pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad know there stuff they are all about you when they are with you they will be there from the time you start to the time you go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with peace of mind. Only had to use once on one of my purchases but was worth every penny and then some!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school work! it comes in handy when I dont want to take my laptop around or just use it for a quick time period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped us out ^^

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very helpful in repairing my tablet. Very nice!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired our computer :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped us repair our computer. Very helpful if them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to purchase very easy to get my item replaced without hassle! Worry Free! I purchase for most of my items from Best Buy. Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so glad that i had this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought my Surface Pro 4 I've had to use the plan twice. Both times were my own clumsiness, and my issues were taken care of very quickly. The service folks were professional and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kiddo loves it. The screen is pretty dim. But he doesn't seem to mind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fix my gadgets quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got your back anytime. I take my gadgets to them whenever and its fixed. When they can’t fix it they give you a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bestbuy warranty on staff is one of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bestbuy warranty on staff is one of the best on the market. When you need it, it always works and without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this warranty, it definitely helps if something were to happen. Save money on repair/replacing with this

    I would recommend this to a friend