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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4487 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 4,487 reviews
  • Rated 5 out of 5 stars

    arrived on time and installed my units and tested

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two of the geek squad to install all my sound and equipment. one read the nomenclature on each unit and the other programmed the remote and the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love having geek squad protection and knowing that if anything breaks or goes wrong they'll fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection warranty worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental proctetion....we have bought this before and they covered the Tablets broken screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the extended protection plan and it was worth it. Cracked the screen after a week of owning it and the geek squad fixed it at no charge. Would definitely recommend adding this to your purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice product i would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use the Geek Squad's services, but it's reassuring to know they can help fix a problem. It was a decent price to pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with thees folks they know their business. Very knowledgeable and personable go out of the way to make whatever is wrong right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing I have 2 year Geek Protection Plan in case something happens to my laptop brings peace of mind. Accidents can and do happen so this plan fits the bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always hire your services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an impressive team I always found the best solutions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always so awesome. They get you in and out while providing excellent customer service. I will always purchase extended protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This protection is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy something I put the geek squad protection is really convenient they come to your house fix the product and if is damage go to the store and swap it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty to make sure I am covered if something goes wrong. It has came in handy a few times. But it also takes all worries away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad / Insurance on this is amazing! Our son had this tablet previously, and when we brought it in (he broke the screen), with the charger, they gave us a brand new tablet. Insurance well worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the protection plan it gives you that extra Peace of Mind knowing that if something goes wrong you can go back and get another one or get it repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting a protection plan in case something breaks or stops working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son broke a device within 3 days and I did not have the protection plan. I could have kicked myself. But we got another device and the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cover my device even on the last month of warrenty. They gave me a brand new one. Even offered me an extended warrenty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fix my gadgets quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got your back anytime. I take my gadgets to them whenever and its fixed. When they can’t fix it they give you a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew what to do. They are the BEST. Couldn;t see going any where else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great warranty, I do strongly recommend it. They just replaced the malfunctioned items right away with a hassle-free

    I would recommend this to a friend