Customer Ratings & Reviews

This geek squad plan saved me when the charge of my kindle fire wouldn't hold. I was given a new fire, and it was an upgraded version available

Since I bought my Surface Pro 4 I've had to use the plan twice. Both times were my own clumsiness, and my issues were taken care of very quickly. The service folks were professional and competent.

I purchase the Geek Squad Protection Plan for all of my high dollar Best Buy purchases. Inexpensive and when it is needed it more than pays for itself.

I haven't had to use it yet but it is good to know that I have that protection in case anything goes wrong with the item I purchased

This came in handy after dropping my tablet, it was not repairable, so I was able to get a replacement at no cost to me. Thanks so much.

Always super helpful and always able to assist me.

I can always go to them if I have a question and their policy is good if they need to replace your item and they don't make it anymore then they will give you the newest model that's comparable!

This is a good warranty it does what it says everyone should get one on there electronic

I was having "phantom touches" on my SP3 and it would have had to be replaced to fix it. But since it was old I was able to trade it in with a Surface Pro 4. It was very simple and easy.

This is so worth the price. This is great to have when you are not a computer knowledgeable person

get this because if dropped you will think about it 1st and reget not getting it at all to save funds

When I purchased my tablet Best Buy added a one year protection plan so if I would have problems with it the Geek Squad would take care of it

I know that I can always count on the Geek Squad when I need help with my computer. They are friendly and always explain what they did to fix my problem.

I never regret getting the 2 year plan. Manufacturers usually only offer 1 but with Best Buy Geek Squad, I can take it in and have a solution that day - for 2 years, without a penalty.

Purchased the two year accidental geek squad protection. Accidental coverage is a must for a Surface Pro 4 for a college student. Included with the protection is a free battery replacement.

My Kindle beat me down the stairs...needles to say, screen had a bad crack...took back from whence it came and got a new one...recommend warranty to everyone...worth the price.

Geek squad helpfulness kind and answered all questions love my pad and the geek squad help me understand and work the ipad they are wonderful

i got this protection plan for my tablet just in case i get a brocken screen i dont have to worry

I’ve had this on my washer and every time I called them they had someone here fast and I live in the country always friendly and help every time

Love the fact I had the option of a 3 year Geek squad for my android.