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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4491 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,491 reviews
  • Rated 5 out of 5 stars

    Good customer support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support is available to answer any questions. Haven’t had the need to replace the tablet yet but they’re available to answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t need to use this but it’s good to have just in case lol kids break things a lot lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to obtain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use as Best Buy keeps track of it on the computer. You don't have to have the actual receipt or mail anything in. They will also sub a similar product if necessary. Unfortunately if your product malfunctions before the two years, you will have to buy a new plan for the replacement item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you not buy this when buying a tablet for a child??????????? It only makes sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection that keeps you safe and secure no worries with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have opted for longer protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased extra protection with my laptop, should of purchased 4 year plan. Yet, the 1 year came in handy when my laptop stop working correctly. No cost associated with Greek squad help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steele

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong for two years for the price. You never know and it save money in the long run. No hassles either. You can now trade up even.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad handle all my repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great warranty that covers any damage on the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my nephew is very happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my nephew is very happy since he has his table was one. good decision to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet Replaced - No Hassle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ve always taken care of issues with covered devices... tablets- Great service. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek Squad service. Everytime I have had to use it I received the best service and my products was taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is always a great investment. Thankfully I haven’t had to utilize it yet but if I need to I’m happy I have it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for kids

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item for my son. Faster than his kindle. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. My previous tablet was purchased in 2014 & was a real work horse. If this one does as well, I will be thrilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Possible issue with Samsung?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the service yet, but I will be. My Samsung delays and will get it checked out to see if there are any issues with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JUST WISH IT HAD AN SD SLOT TO PROVIDE MORE MEMORY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S A GOOD SIZED TABLET FOR WHEN YOU REALLY DON'T NEED TO USE YOUR LAPTOP/COMPUTER. JUST WISH IT HAD AN SD SLOT TO PROVIDE MORE MEMORY

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really great service if your item that is purchased through Best Buy brakes and they cannot fix it they will replace it brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is thee beezkneez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help and beneficial. 110% recommend to anyone needing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that if ANYTHING goes wrong or breaks, it's covered. I can take my purchase in to the store and if it's an easy fix they fix it and if it's by suck an easy fix they replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically purchase Geek Squad warranties on my BestBuy purchases, because it has been my experience to be a relatively hassle free way to make sure my electronics are going to last.

    I would recommend this to a friend