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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4487 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 4,487 reviews
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the two year accidental geek squad protection. Accidental coverage is a must for a Surface Pro 4 for a college student. Included with the protection is a free battery replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gracias

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Siempre agradecida con el seguro de protección. Siempren cumplen rapido.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gracias

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Siempre agradecida con el seguro de protección. Siempren cumplen rapido.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never let me down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customer service.quick and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I got it. Laptop was for a 7 year old and within 10 months I needed the charge port replaced.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    protect your items

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always helpful and good prices for the type of perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my screen on my tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents replaced the screen on my tablet. they also notified me of every step they took to be able to replace the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase an electronic without having geek squad protection every again. They actually hold true to fixing and repairing broken items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans always bring me comfort and gives me peace of mind that if something happens I’m still good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fellas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomeness purchase for the dynam8c of my home. Hubby loves it ans the children cant yet enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway purchase when you buy anything from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, kid loves it! Durable and easy to use!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get this because it is always worth it through best in my experience . i do not want to be without it these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We fully recommend buying Geek Squad on any electronic equipment over 100.00. Best Buy stands behind their geek squad protection plans. Either they fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy warranties for any electronics I buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to buy extra warranties for your electronics, never know what will happen, geek squad warranty is alway good and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my tablet no questions asked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on my tablet was running out very fast. The geek squad member was happy to help me out and replace my old table with a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its just as good as any other tablet. And I don't use it right now for anything but games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What is taking so long?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If is taking forever to get bac km a tablet that I turned in weeks ago. I'm fairly certain they need to just give me a new one. Not sure what's taking so long. Oh, and they were very rude about the appointment times they do now. They schedule blocks of time which are 20 minutes long. I assumed that was my window to come and drop it off. No, they want you to come at te beginning of that time frame. I was a little late and live over 30 minutes away. When I arrived, the kid told me I had to reschedule. He was literally standing there doing nothing. Very annoying and rude. I would still recommend getting a warranty, though. Best Buy typically has a great policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m confident that if something goes wrong, it will be quickly handled. I can take my item right to the store and get a new one. I love that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goo choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a tablet protection plan is a no-brainer. So one in my home will eventully n3ed hecause my are rough on things

    I would recommend this to a friend