Customer Ratings & Reviews

It a good protection to have, close to the ending of my service my tablet broke down and it got replaced for the amount to get a new one, great service

The plan is good but it only replaces the tablet 1 time within 2 yrs. If it breaks the first time they will replace with a new tablet but you will have to buy another Protection Warranty. Only a 1 time free replacement

Can't go wrong with Geek Squad, has always come through when I've needed.

Another great service from Best buy! I love the service provided through Geek squad. IT provides great tech support! Thank you Best Buy.

This is a great product to purchase incase something happens to your Amazon Fire 10. Give me a piece of mind that it will be taken care of.

It is good to know that my Amazon fire tab is covered if ßomething were to happen to it.

Anytime I have ever had any trouble with my devices best buy always fixed the problem. I would never go anywhere else . I rather wait til they have the item then to go somewhere else

I wouldn't buy an electronic device without some kind of extended warranty. Every warranty we've bought has paid for itself and then some. Our local Best Buy Geek Squad has provided us with excellent service.

I bought this for my granddaughter for Christmas as she is an avid reader. She absolutely loves this and it is so easy for her to read her books!!

my daughter's laptop wasn't working and bc of this protection plan she was able to get a brand new laptop and an upgrade only had to pay for the protection again bc the protection of 2 years was done. Not a bad price to pay to get everything new

Worth the investment! These guys are honest, fair, and very knowledgeable! Will buy protection plan on every electronic I buy!

The agents are very helpful and make sure things are understood before you leave the store.

I recommend geek squad protection for all your electronic purchases. The peace of mind that you're protected and geek squad excellent service are worth every penny!

All the kids will love this tablet. It has everything they need. And most importantly parental control.

Hope we won’t need but it is a good piece of mind to have.

Absolutely pathetic service I spend over 200 on the pathetic 2-Year Accidental Geek Squad Protection just to have my Surface pro start boot looping after I tried to factory reset it. Just to be told o sorry “ you have to send it Microsoft or pay more money to have Windows reinstalled”. I’m sorry but what you b.u.ms are telling me I should’ve said I broke it. How in the world is the reinstallation of windows not covered and now I must send to Microsoft. Thanks for nothing deceitful scammers.

I once was one of those who thought it could never happen to me, until it happened; the accident of a lifetime that left my two week old device in pieces. It happened before I knew it, and then the I remembered the Geek Squad protection. Total replacement, no questions asked. End of story.

They have always been fair and respectible. I will always go to them and purchase this on all my items.

I hardly ever had used once for my tv remotely replacement and it was very smooth transection. I would recommend to ever user to get Geek Squad protection with their electronics. Best-Buy Geek Squad protection are one the best you could get from best-buy.

truly awesome. My technology never fails because I’m careful, but it is still technology. The Geek Squad service is worth it.