Customer Ratings & Reviews

I do not expect any problem with my new tablet, but I like the added insurance of knowing the Geek Squad is available if needed! As a rule, I do not trust extended warranties, but I trust the Geek Squad from people that have use them

I purchased the extra protection in case something happens to it and the service is amazing.

Geek quad came through later in the year when surface pro purchased had its charger become defective and Geek squad replaced item at no additional charge. Thank you Geek Squad!

I was able to make an appointment the same day. I got in about 15 minutes early, and they saw me right away. The Associate treated me with respect and although my issue could not be resolved at that moment it was a great experience.

Glad to know i have protection if i need it. I wish they would offer more time for protection because things don"t happen in the first 2 or 3 years.

This product made a great gift for my grandchild. The geek squad warranty kept me assured that it was covered.

Love re fast service and efficient whenever i need a service at this store

I got this do to I am not a technology geek person and the computers / tablets have gotten confusing at times to keep it up to date and in good working order. I am happy to take it in for a week and have it all updated with know worries.

I haven't had to use this protection plan for my new Surface yet. I have on a past purchase and the service was great. Easy to use and pretty seamless. It's a little expensive, but worth it if you ever need to use it.

My agent was scott in the brandon store. He was very helpful and clear with directions. I couldn't have asked for an easier or quicker transaction.

Geek Squad protection is always recommended if you are investing a large sum of money into a product. You never know when you may need this. Worth the buy depending on the product. Always understand and read the terms of the conditions.

Excellent writing tool. Im very happy with it. Recommend highly.

I use to work for Bestbuy and I know how hard Geek Squad works, But I hope I never have to use them, but this gives me a peace of Mind, especially when my puppy is around, anything can happen.

Awesome product and customer service! Got what we wanted and have used it to this day since they took such great care of us!

Good support to have as we've had a few issues with the Samsung tablet purchased. It was covered for replacement twice now...once right out of the box & then a few weeks ago . So if the Geeks couldn't resolve the issue there was backup.

Very helpful and as long as you got a Warranty you will not have a problem with your return, their pretty good at help resolve a problem

Geek squad protection is worth its weight in gold for electronics peace of mind

I feel peace of mind having purchased Geek Squad Protection, the techs are friendly and knowledgeable

GEEK SQUAD ROCKS!!!!!!! I HAVE ALWAYS BOUGHT THEIR PROTECTION PLANS IN THE PAST & HAVE NEVER BEEN DISAPPOINTED WHEN I HAVE HAD TO USE THEM. THEY ARE VERY FRIENDLY & EFFICIENT WHILE TAKING CARE OF YOUR PROBLEM FOR YOU!!!! I HIGHLY RECOMMEND SPENDING THE FEW EXTRA $$$'s ON THE GEEK SQUAD!!!!!!!!!

I bought this for my new Microsoft Surface Pro and it's already paid off. I got a little bit of moisture in my surface. Went to Best Buy. Walked out with a new surface. And yes i bought this protection again for the new one.