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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4471 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 4,471 reviews
  • Rated 4 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this just yet. But I have use them in the past and they are good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have not used servie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used service but if I need to I will call.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this purchase will recommend to a friend or family members

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it's good to have a warranty, I just really wish it wasn't so freakin expensive!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service for the price. Covers mostly everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with an Insignia and HATED it. Swapped for a Samsung Table A. Much better!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt get a chance to use it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return to store so I could purchase somewhere cheaper due to no price matching during Thanksgiving week. Best Buy wouldnt even price match their own sales price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my tablet brought it back to best buy and it was fixed within 2 days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my tablet brought it back to best buy and it was fixed within 2 days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need their service. It was just as a backup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this a few times and everything has been quick and easy to resolve

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not used, wasted money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad! And, always get their insuance on any electronics over $150. However, for my Tablet, it was not used or needed so, for me wasted money spent. It was my 1st and only Tablet bought so, i didnt realize how strong they are made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased but did not use. Would purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just in case we need it fixed or serviced. very nice in store, never had to house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I will let you know when I need support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But I had to get this for my Surface Pro 4. Did not want to be without protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy for Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product I bought from best buy, it is nice size I pad easy for kids to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Accidental Geek Squad Protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Accidental Geek Squad Protection. Excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this service to date. My Surface Pro4 hasn't warranted the need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't really give it a review....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it but I haven't had to use it yet as I only had my product for few days.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely WORTHLESS! Just get extended warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the product to the same stroe i purchased it from & they said they couldn't repair it. The tech guy toom it to the back (it was dead) came back out less than 2 mins later & said "yeah, so we arent going to be able to fix it because we dont work on tablets"...OK SO WHY THE &%$= DID YOU SELL ME GEEK SQUAD PROTECTION ON A DEVICE YOU KNOW FULL WELL YOU DONT SERVICE?? Ended up paying Microsoft $300 to repair it whoch they did in less than a day & it was only the battery.

    No, I would not recommend this to a friend