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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4487 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 4,487 reviews
  • Rated 3 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage but a bit pricey for these devices. Would not purchase again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage but a bit pricey for these devices. Would not purchase again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is alright. I wouldn't not suggest it or wouldn't stiffest it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like the protection plan could be longer. I will settle for the one I have for now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And had much do use it for so don’t really know everything’s been doing fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service, not replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently found out this is a send away service program. Thought it was replacement.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very nice but the tablet is not , but a different product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    1 Year Accidental Geek Squad Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans on my electronics and this was very cost efficient. Worth buying.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the first year is factory one year warranty. So they sometimes wont touch it that first year. So you paid for a year you cant use. Then after the second year your tv is obsolete. So it doesn't matter. If your screen starts going bad like mine did, you have best buy come over and instead of replacing the tv, no they order a screen to replace the old one. The of course time the shipping to kill the rest of the time you have remaining on your warranty and finally install the screen on this tv, and enjoy! Any issues call us within the 2 weeks you have left on your warranty. Guess what? My tv is burning out again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful if you can get sn appointment. Parts unavailable.l

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A valuable insurance plan to buy for when you buy electronics from Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    last minute protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't trust Geek Squad, but always get the warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Added security for my tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing I have protection on my merchandise brings me peace of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement phone 2 times, then no more. They dont tell you that

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Experince

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I at least got a refund for my product considering to broke on me so easily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Costly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the Geek squad and than I find out I had to pay extra because the service I needed was not covered.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better to be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this service yet but better to be safe than sorry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now have to wait it's to early to see if this really works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this score because I haven’t used it so I don’t know how the service is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and quick response and rapid fix. They ship it back to your house.

    I would recommend this to a friend