Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4487 reviews
(4,487 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 2 out of 5 stars
Almost not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have dealt with many protection plans but this one if you use it and they replace your product they tell you that you have to purchase a new one to cover the new product even though you paid for a year and used it say the first 2 months Best Buy does not want to transfer the remaking plan over.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking the time to share your Geek Squad Protection plan experience. I apologize for any disappointment with your plan, as I understand coverage is designed to protect the item the plan was purchased with. In cases where the item is replaced, the plan is considered fulfilled as described at http://geeksquad.com/termsconditions. For any questions around your plan, please call our team at 1-800 GEEKSQUAD (1-800-433-5778).
Rated 3 out of 5 stars
Got if for peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did what it was supposed to . Pretty straight forward.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to use this yet but I do know that geek squad is good
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Not computer savvy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had to call 4 times. Each time I was guided through and problem fixed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its just a 2 year protection that I will probably never use so no big deal here.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not spall of the perks of having Geek Squad? I have not used them yet
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Non applicable at this time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used the service but I am sure it will be fine when I need it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Averaged sale teem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ask a question about a product. And I felt I was not smart minded about it.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Dag2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I haven’t had to use it I brought my 9 year old a tablet
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Awaiting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use the warranty plan therefore, indifferent.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Siempre que he ido me Han brindado su Ayuda con lo que pueden.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really could not answer my questions and melt refer back to help desk
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Not Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave two starts for this because I had purchased the service for my surface go bundle which came with the keyboard and the keyboard got damaged. I went in to use my protection and was told my keyboard was covered and had to buy a new one. Highly upset and disappointed.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Greek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know what this is or why they do for real lol.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Bookie09
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I buy something I always buy a warranty frombgeek squad because everything now days break.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Protected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta have it so i got it and hope i don’t need it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Hope it's worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use. Hopefully it's worth the money.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
2 yr Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, but it depends on the Device you are purchasing.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
I had to use the phone insurance thru best buy :(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If this is for the phone, I did not like it. Once you use it it is done. You do not have the warranty any longer. I had to use within months. I paid for two years and only got one use. WASTED MONEY. Confusing to get help. Wish I would have gone with AT n T month by month.
This review is from 2-Year Geek Squad Protect & Support Plus
No, I would not recommend this to a friendRated 3 out of 5 stars
Geek protect 2 yr plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it, but it was rather pricey. Hopefully it will be worth it , if we ever need it
This review is from 2-Year Geek Squad Protect & Support Plus
No, I would not recommend this to a friend
