Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4487 reviews
(4,487 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Just a big lie about the protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy who was asking me to do the protection on my laptop he said it will cover anything wrong will happen to your laptop and when I got problem they told me they have to charge me 150$
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad Services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned but never got my refund and never received my email about my refund
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
didn't need like usual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the last protection I've purchased because I just have that luck that it expires before I can use it, or I don't need it at all.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Don't ever buy geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is terrible and buying protection is a moronic because these criminal scumbags won't ever honor it
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
maybe can cancel the pending return still?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They refunded it to an account I dont have access to instead of a best buy card or the bank im using and couldn't change it.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the initiative to share this with us. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never have used this would like a new subscription
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
No on going value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know what it covers any more. Only 1 email that you will be charged and thought it was something else.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible and very very costly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very horrible service and very costly when it's free with Amazon.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Dont buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't use better don't buy if you won't let fall your tablet
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get it to download and when you call they are no help tablet doesn’t support the plan is the error
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like before I don’t remember if I use for that product one time before was horrible Panasonic came t9 help me.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not use this and actually didnt know I had it till it showed it could be reviewed.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
It has never worked for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greek squad is very expensive. Never helped me the way it should be. Rather recommend ed to buy new product.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
not enough coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I purchased this item, I needed it bad and got a great deal on it and the insurance
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to share this with us. We appreciate the feedback and look forward to helping you out again in the future!
Rated 1 out of 5 stars
Tech Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They make it very difficult to cancel tech support
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
I dont have any experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cant review this product because I have not use it.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
statistics class
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told anything that didn't have a lifetime warranty was made to break.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
All Geek squad wants you to do is make an appt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is a big waste of money they arnot helpful at all
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Rip off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You guys charged me for this and I never knew until now
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use, but when i dont buy protection , well #@$% always happens.
This review is from 1-Year Geek Squad Protect & Support Plus
No, I would not recommend this to a friend