Customer Ratings & Reviews

They honor their two year protection plan. Just bring it in if it is broke and no hassle replacements!! Best choice ever!!!!

Electronics can be temperamental. That is why I purchased this protection. Used it once, problem was taken care of. Like the Geek Squad Experts

I purchased this for protection. Now I hope you never have to use it.

I have not yet needed to use my Geek Squad protection on this product. I am giving them an excellent rating because I always purchase the protection on my larger end electronics and have used them on occasion. They always provide prompt and professional service. Thank you Geek Squad!

I highly recommend getting the geek squad protection on all your purchased that it is available for. I have never seen a warranty service as good as this. When they say if they cant fix it they will replace it they mean it

Usually when im using geek squad they help me and fixing when i need

Purchased this protection because I purchased the tablet for my young grandson

I like knowing my moms tablet is covered if anything goes wrong.

I just love geek squad always so friendly and super helpful. I have never had any issues with any of my items being returned or replaced the staff always makes you feel like family overall geek squad your the best...

We always purchase protection even though you never want to have to use it. Unfortunately we have needed the warranty in the past for a number of products and Best Buy has been easy to work with in getting issues resolved. Nice to have if/when something happens. Piece of mind.

This extended warranty plan is a must have for electronics. Gives you good protection for exchange if something goes wrong

I am sooo glad I purchased the warranty because I needed to return my kids tablets and the process was literally seamless. I told them the issues, they looked up my warranty and swapped my tablet for a new one that instant and I was on my way back home. The whole process took maybe 10 min max

The agent did a wonderful job he listened to everything I had to say and informed me that is going to be a week or so

Gets her done the way the it’s supposed to get her done. Nice charger!

It is comfortinmg to know that if I have a problem or question, there is someone to helpme.

Fortunately I have not had to use the Geek Squad service as yet since I only recently purchased my Galaxy tablet and the 2 year service plan. Therefore, I cannot comment on the quality of the service related to this purchase However, based on past experiences with purchases at Best Buy, I have been satisfied with Geek Squad services.

Purchased on a tablet for my son. The screen on the tablet broke when he simple tossed the tablet (while in a protective case) onto a soft couch. Geek squad replaced the tablet no questions asked! Love this service.

Always get this on every device, you can never go wrong spending the extra money.

I originally was someone who preferred physical books, but I read 10x faster on the kindle. I regret not buying sooner!

Great tablet for kids. My daughter is 8 and has no problem navigating through her tablet. Highly recommend it!Q