Customer Ratings & Reviews

Worth the extra cost which isn’t much and covers glass rept

If I have had a problem with my Surface Pro, the Geek Squad has resolved it and teaches me on how to properly use my Survace Pro to my advantage!

I always buy the protection plan on high end items. The geek squad is very helpful and assists me with problems I have during set up and learning how to operate my tablet or other electronics, They are very patient.

Geek Squad are so professional and to be so young and to have that respect. Thanks to all Geek Squad, who dont look at you like you stupid, They understand we dont have the knowledge they have

Always get the geek squad service. They deliver....

I got the 2 year warranty and it is awesome. It is child proofing at its finest.

Excellent and quick service. Great communication on updates to services via email, messaging and in person.

Having geek squad protection sure came in handy when the granddaughters ipad quit working all of a sudden. They sent out a new one even before we had sent back the old one. Thanks, she needed it for school.

I always get the protection for any product I buy from best buy worth getting you never know what might happen to your device.

These guys have great service and support to address any issues.

This is What Makes BestBuy Awesome! I never buy electronics without it. This is also why I do not buy those products from online Amaz. I only use BestBuy for this reason. You need to protect your purchases.

Any of our large device purchases we get the geek squad protection and let me tell ya - they came through for us in the best way this time. My son dropped my husband's new tablet and damaged the screen and geek squad saved it. And we got it back in a week! Worth every penny :)

If you planning to travel a lot with our electronic equitment is not a good option, it has not having any international cover even when at the store says that it has. On the other hand, is an excellent option to have it for US, give you a great service plan and cover a lot of normal accidents such though to the floor, water, not working cables, etc. Good cover to have it for US not for international trips or customers.

They were very knowledgeable. About the products and answered all of our questions.

I always try to get the protection plan when I can. The geek squad service plan has saved me a couple different times in the past. I also like that the plan is saved in the best buy system, so I don't have to hold onto the receipt and try to remember where it is if I have a problem.

Never know what could happen with PC and all other devices especially for the first several month when still trying to adjust to things. This plan Protect me enough period so highly recommend to everyone.

My daughter got a crack in her screen. It didn't affect the functionality of it but i didn't want it to get worse. Took it in while under the warranty i purchased and they replaced the whole tablet with no issues.

It is an excellent service, the people that work there are very nice and help me quickly to resolve the problem.

Def recommend for items that you expect to daily use for the duration of the service. My experience has been quite good with Geek Squad, maybe because I somewhat speak their language a bit.

I took a product to geek squad and they fixed the problem in no seconds like it was that easy. Heads up to geek squad to solve my problem. That’s why I always buy from Best Buy because there services are the best.