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Customer reviews

Rating 4.7 out of 5 stars with 4457 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 4,457 reviews
  • Rated 5 out of 5 stars

    Love Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranties are always great always dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad to have purchased the 2yeR warranty, my grandson loves his tablet and I have ease of mind that if anything should happen BestBuy will honor it no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection for your item just in case something wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had a major issue but whenever I need assistance making an informed decision or gathering specific details, they are always more than helpful!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Clayton. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use them recently but have in the past and they fix the problems every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you didn't break it you get a brand new replacement! Always the kindest customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandbaby accidentally dropped her tablet and the screen cracked. Using the accidental coverage was simple. I took the tablet to the store and it was exchanged without any hassle. Thank you best buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is worth the buy. Dont be intimidated to spend the extra money to cover your products. You really just never know what accident can happen to your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet. I’m glad to know it’s there just in case. This is a gift to my granddaughter, she’s not real careful with her things. I’m happy it was so reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love is warranty the best in the market Never had a problem If they can't fix it they will refund your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it but good peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty careful with my devices and haven't had to actually use this protection plan yet but I feel better knowing that I have it and I've heard good things from people who have used theirs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents reviewed electronics and fixed problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet for kids !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! My kids love it easy to work with great purchase we did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I love the product. Best buy is a good company. They stay true to their words

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my grandson a tablet and they asked me if I wanted to have protection and at first I said no but the guy went over everything and I was like yes let me get that extra coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase anything you plan of keeping it for more then a year get this. This will cover you for just about anything they are great with returning it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so thankful for this plan if you have children this is by far the greatest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was 50/50 on adding a Geek Squad service on my last purchase and I've yet to ever use one in all my years of buying at best buy and sometimes adding it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. The give you a brand new replacement! Definitely needed that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem with replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use for tablet yet but from every experience I've had with geek squad has been down right easy and fair love that they make it easy

    I would recommend this to a friend