Customer Ratings & Reviews

It was a great gift for my 7 year old family member. She still uses it at age 9. Excellent for travel entertainment.

Quick to do claim get me new one without huge hassle or asking what or if I did it . just looked at said ok I will check it our game back said here you go a new one .

It's always good to buy extra warranties for your electronics, never know what will happen, geek squad warranty is alway good and easy to use

i got this protection plan for my tablet just in case i get a brocken screen i dont have to worry

I’m confident that if something goes wrong, it will be quickly handled. I can take my item right to the store and get a new one. I love that!

A really great service if your item that is purchased through Best Buy brakes and they cannot fix it they will replace it brand new

The battery on my tablet was running out very fast. The geek squad member was happy to help me out and replace my old table with a new one.

I haven’t used the service yet, but I will be. My Samsung delays and will get it checked out to see if there are any issues with.

First off the agents are very nice, knowledgeable and helpful. They are quick about filing claim for me. I got my device back look brand new.

I like the fact that I purchase my tablet a week ago and best buy let me come back to put on the protection that was good because I didn't have the money at the time to add it on.

I never seem to need the protection, but it is nice to have.

Love it so far so good! Haven’t had a problem with their service.

I love it. My previous tablet was purchased in 2014 & was a real work horse. If this one does as well, I will be thrilled.

Protection is always a great investment. Thankfully I haven’t had to utilize it yet but if I need to I’m happy I have it!

Perfect time on replacement fast and easy and was efficient.

Geek squad has been great for me. I had a Fitbit go bad before manufacturer warranty went out and the process was very easy to get it replaced. Much better than dealing with manufacturer.

Cheaper than expected, the personel is very friendly and helpful.

I got this protection plan for my mother-in-laws Kindle Fire. So far, so good. No complaints.

It's worth the amount I paid. It a warranty and protection for your purchase

You will need protection on any device or item that can break. I've used Geek Squad for years and had one issue that was quickly resolved.