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Customer reviews

Rating 4.7 out of 5 stars with 4523 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 4,523 reviews
  • Rated 1 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make it very difficult to cancel tech support

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    statistics class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told anything that didn't have a lifetime warranty was made to break.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I dont have any experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant review this product because I have not use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    All Geek squad wants you to do is make an appt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a big waste of money they arnot helpful at all

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Rip off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys charged me for this and I never knew until now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use, but when i dont buy protection , well #@$% always happens.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Haven't use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't no anything yet haven't had too use it hopefully I don't

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    warranty is a joke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord should be covered of course thats in fine print

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2yr warranty is definitely worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without having a warrenty i would have had to spend a fortune on tablets for my kids growing up.. as you know kids dont take care of their valuables like us abults and if i had to come out of pocket for every time they broke their screen or damaged their tablet.. they would never have one.. so yes, this 2 yr warranty saved me and my children!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the purchase, comes in handy when your granddaughter accidentally puts the tablet in the dirty clothes and then it gets washed, we were able to replace the damaged tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for itself easily. Repairs have been easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice back-up plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used protection before works good. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what we paid it gives us piece of mind to have the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would go for one of these warranties every time. Especially when the device is using a portable manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind for my tablet. If it breaks I'll have protection to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is the best way to keep my electronics performing at top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good follow up. Easy to see to it when something unforseen happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual warranty required shipping it back to the manufacturer to service which was an aweful process considering the amount of damage basically made it unsalvageable. However, the geeksquad members helping us made this process much better and helped expedite what would have taken over 2 months to resolve the warranty. Thanks to some amazing customer service xD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live the protection and peace of mind. We needed some help and Best Buy was there as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I overall enjoyed this service, so basically no issues.

    I would recommend this to a friend