Customer Ratings & Reviews

I have not had to use it, but I was told that it would cover about anything that I asked about. And if it does, and they do, then this would be great!

I had an issue with my daughters laptop. made point end to take it in, geek squad guy sent an email with what was wrong and how to purchase needed repair parts.. took said parts in and bam! few days later laptop alll good and dad didn’t have to pay any other fees. I like

I talked with a Geek Squad expert for about 3 minutes, and they were able to take my symptoms and ascertain that the device was hosed, that it should be returned. That is a sign of a good expert, that they will make the right decision with authority when needed.

I have purchased this protection before and it paid for itself. I have three young children and they are hard on their tablets. The protection plan replaced what the Squad could not repair with no out of pocket cost to me. Excellent!!!!!!!!!!!!!

Do NOT regret not buying this coverage... worth it. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy!

The main reason that I buy from best buy is this super affordable but helpful geek squad plan. I've never been let down. It also provides peace of mind for since most products only come with limited warranties, but by purchasing geek squad support, I know that I can get assistance somewhere local without having to pay out the nose.

Love this product. Does everything that I want it to do and very easy to use and the graphics are also great. Use this for our construction company.

The best ever . I had the same protection before and they dont dissapoint time proves commitment and family are the best

This service gave me the peace of mind I needed when I did my purchase. Luckily, no accidents happened, but it’s better safe than sorry, right?

Geek Squad is the best service provided for any Best Buy product.... I think its the best value for your money.

I’ve always more than satisfied with the assistance I’ve received from the Greek Squad. When I decided to exchange the item I purchased, they were so helpful and assisted me in deleting my personal data and picking out a different product. No hassle & graft professional courtesy!

I haven't needed to use the geek squad. I have heard though, that they are very professional, and great service.

I will always purchase the Geek Squad Support/Protection for my products, especially computer products. It is such a piece of mind to know my product is covered for repairs, remove viruses, or help with technology questions. The Agents at my local store are professional and always go above and beyond. Well worth the money.

I've had Geek Squad Protection before and I have never had an issue, will continue to add this to my devices.

Love the 2 year option!! Great for mistakes that can happen in life. We've actually had to use it.

I had the same protection plan on my previous Surface. When the batter malfunctioned the protection plan replaced the unit with a brand new Surface. Could not be happier.

Bought this to cover my child's tablet. Wish you did not have to repurchase it after having to use it, but it is still cheaper than having to replace an accident with a new tablet! Learned a hard lesson though if you are replacing it under a claim - don't forget to bring the power charger with you! You will be charged if it is missing.

Great product warranty, for all my electronics purchases I only do Best Buy. I appreciate they stand by there warranties and Geek Squad is unmatched.

Can't go wrong with Geek Squad, has always come through when I've needed.

Bought my Mom a tablet on sale and got the Geek Squad protection. Had a problem with it, took it to the store they looked at it, repaired the glitches ( combo of an app issue and my Mom having too many windows open) It ended up happening again and then overheating and going out so Geek Squad replaced the tablet!