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Customer reviews

Rating 4.7 out of 5 stars with 4492 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 4,492 reviews
  • Rated 4 out of 5 stars

    Explain the Protection Warranty to customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is good but it only replaces the tablet 1 time within 2 yrs. If it breaks the first time they will replace with a new tablet but you will have to buy another Protection Warranty. Only a 1 time free replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful and make sure things are understood before you leave the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cost effective service plan. I have had to use it with my granddaughters tablet when screen got broken and it was replaced without charge. Fast, easy service. Will purchase again on all tablets/tvs I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just add the geek squad protection plan to any electronic device they will tkae care of you if you ever need to service your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won't be disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection. It really gives you a peace of mind and they're so helpful with repairs or replacing the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is so worth to have. I had issues with my computer due to my daughter and didn’t even have to take it to Best Buy. I called and they took over my computer system virtually to fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gave me the peace of mind I needed when I did my purchase. Luckily, no accidents happened, but it’s better safe than sorry, right?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our Samsung Frame tv, it is good peace of mind if anything goes bad on these tvs. Note though that i got a screaming deal on the TV and because of that, it offset the cost of the eventual geek squad contract price. THat's the other way i justify this too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IT customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great service from Best buy! I love the service provided through Geek squad. IT provides great tech support! Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids will love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the kids will love this tablet. It has everything they need. And most importantly parental control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Do It Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend Geek Squad protection. They have a one stop shop to get any of your electronics serviced, repair, or replace. I cannot recommend them enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to purchase incase something happens to your Amazon Fire 10. Give me a piece of mind that it will be taken care of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service yet.but glad i have it just incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reading tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother likes this for reading and has no trouble seeing rhe words or anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy extended warranties with high prices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i spend the extra money on this for my daughters tablet, because she totally dropped it on concrete and broke it. Luckily I took it back to Best Buy and they fixed it for me for free! Always buy those extended warranties with high priced items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always been fair and respectible. I will always go to them and purchase this on all my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have a geek squad protection on all your devices is definitely a must they do such a great job when it comes to repair your device or helping you get it fixed they have a membership that you can sign up for two so you should try that out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good protection to have, close to the ending of my service my tablet broke down and it got replaced for the amount to get a new one, great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a bunch of geeks having your back when a tech problem arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device arrived quick. Even though it was refurbished it worked like new

    I would recommend this to a friend