Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4492 reviews
(4,492 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Reliable and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad support services are reliable time after time. When you have one desktop and 4 laptops, something will eventually go wrong and it’s a quick phone call to have them remotely take over and fix the issue. It’s nice to have Geek Squad on your side!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I love Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always love getting Geek Squad, especially when having children. It helps a lot when things break, even with cases things break.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is worth its weight in gold for electronics peace of mind
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They mount my tv and they connected to my devices thank you
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service from our local Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't buy an electronic device without some kind of extended warranty. Every warranty we've bought has paid for itself and then some. Our local Best Buy Geek Squad has provided us with excellent service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product made a great gift for my grandchild. The geek squad warranty kept me assured that it was covered.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is great! Great service. I never had any trouble going through them.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my daughter's laptop wasn't working and bc of this protection plan she was able to get a brand new laptop and an upgrade only had to pay for the protection again bc the protection of 2 years was done. Not a bad price to pay to get everything new
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2-Year Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.having the geek squad in your corner takes all my anxiety away!! Get it guys its so worth it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Use of the Geek!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this protection is needed, although I only used it twice within the 1-year I had it. The question below ask "would I recommend it to a friend?" my answer is yes / and no, if you are nontechic then YES...
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Too good not to buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never believed I’m extended warranty’s but now I wouldn’t buy any electronic equipment with out this BestBuy warranty. My daughter dropped her $1,800. Laptop and broke the case and screen. Best it replaced it for free.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel peace of mind having purchased Geek Squad Protection, the techs are friendly and knowledgeable
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives me a piece of mind and sense of security. Much needed for valuable products.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and customer service! Got what we wanted and have used it to this day since they took such great care of us!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought in my device for repair and service was executed
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hardly ever had used once for my tv remotely replacement and it was very smooth transection. I would recommend to ever user to get Geek Squad protection with their electronics. Best-Buy Geek Squad protection are one the best you could get from best-buy.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Sister loves it
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this guy for my little sister. She loves it. She can scroll tiktok so thats the big thing.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tablet repair/replacements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent was scott in the brandon store. He was very helpful and clear with directions. I couldn't have asked for an easier or quicker transaction.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Can't go wrong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this service on a previous laptop and near the end of it's expiration my laptop gave out. It wasn't a quick process but they did fix it and I didn't lose any data so well worth it and purchased for my current laptop. My son still uses my old one.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this warranty when buying my new Samsung laptop, but I've not had to use the warranty yet. But I'm glad that the warranty is here in case it's needed, although I've never needed a warranty on a Samsung product.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
