Customer Ratings & Reviews

The agents have always been friendly with me and very understanding with my limited techie knowledge when I got a virus. Either online chats or in person the Squad is always there. Thanks, Geek Squad. I'm glad I purchased the coverage.

I once was one of those who thought it could never happen to me, until it happened; the accident of a lifetime that left my two week old device in pieces. It happened before I knew it, and then the I remembered the Geek Squad protection. Total replacement, no questions asked. End of story.

I've purchased the geek squad protection plan for my kid's tablet and never have any problems when I have to use at best buy. Accidents are unavoidable when it comes to kids, but it is so hassle free when you have to replace an item..Thank you so much

Love this purchase im very satisfied with the tablet will definitely purchased another talet of this brand

Geek Squad really does care about you they take care of your devices if it comes towards it having a problem they let you know what's going on with its internal functions and really they're just great people thank you so much Geek Squad to all of you.

With something so expensive like this he definitely want to have protection protection on accidental handling accidental damage you also want to have Geek Squad service with it just for those are all issues that you might need to have done and it's definitely a quality product for the price of

Let me tell you EVERYONE should invest in GEEK SQUAD SERVICES I got a tablet for a friend as a gift... And it fell and shattered. They replaced it . No questions asked. Absolutely wonderful. Very helpful as always

Glad to know i have protection if i need it. I wish they would offer more time for protection because things don"t happen in the first 2 or 3 years.

Great value when you think about what you're buying and who you're buying it for

If you love your money working for you...then you need to get this...I’m a freak about my phone beeaking. After having worked in retail for many years I see tons of people coming in and complaining they want insurance after something breaks but this is so worth it, it was a no brainer.

Geek squad protection has saved me many times. Great if you use your device all the time.

I always wondered what it would be like to have my own personal technical assistant. Recently I had an opportunity to use one of the Geek squad for help with a charging issue on my tablet. I got fast service and the problem is solved. I'm glad I purchased a two-year agreement would advise others to do so.

I'm giving this 4 stars due to the fact of there lack of communication. I waited an extra 2 and a half weeks to find out they had approved my tablet for a junk out. They said oh yeah just go down to the store n give them this code and they'll give you the credit for which you paid for your tablet.

I do not expect any problem with my new tablet, but I like the added insurance of knowing the Geek Squad is available if needed! As a rule, I do not trust extended warranties, but I trust the Geek Squad from people that have use them

Bought the geek squad protection as the devise was for my kids. These type of protection arw always needed especially with kids devices

Awesome and very easy to use I highly recommend this product

I use to work for Bestbuy and I know how hard Geek Squad works, But I hope I never have to use them, but this gives me a peace of Mind, especially when my puppy is around, anything can happen.

I haven't had to use this protection plan for my new Surface yet. I have on a past purchase and the service was great. Easy to use and pretty seamless. It's a little expensive, but worth it if you ever need to use it.

Geek quad came through later in the year when surface pro purchased had its charger become defective and Geek squad replaced item at no additional charge. Thank you Geek Squad!

I always buy the Geek Squad protection plan with our electronic purchases. Thank you for offering it, I’ve had to use it twice.